243 West End Avenue, Manhattan, NY 10023

243 West End Avenue, a 16-story Class A residential building constructed in 1925, currently managed by John Yavroyan, has experienced recurring issues with heating and hot water systems over recent years. The most recent incident, reported in April 2025, involves an electrical outlet/switch issue that remains unresolved. The building has documented multiple heat and hot water complaints in recent years, with three separate incidents in late 2021 through early 2022, all affecting the entire building, though inspections generally indicated restoration of services.

A concerning pattern of heating system problems persisted, with additional complaints in late 2023 and early 2024, including an inadequate heat complaint that required Department of Health intervention. The building's maintenance history shows attention to pest control, with inspections confirming no active infestations since 2020, though there were reports of rodent activity in 2022. Recent inspections from 2023 and 2024 showed no violations, and the building has maintained a clean record in its bedbug reporting since 2019, showing no infested or re-infested units. The property has faced several infrastructure challenges, including issues with garbage/recycling storage in 2023 and window frame concerns in 2024, both of which were resolved through proper channels.

Additionally, there have been multiple sidewalk shed/scaffold inspections between 2021-2024, though no violations were found during these inspections. The building's records indicate proper management response to maintenance issues, with multiple permits issued over the years for essential work, including several electrical and plumbing permits between 2018-2022. While there have been recurring heating system issues, the property has generally demonstrated compliance with housing maintenance codes, as evidenced by the lack of active violations in the most recent inspections and the prompt resolution of most service requests. The current open electrical complaint from April 2025 represents the only unresolved housing maintenance issue on record as of July 2025.