165 Hester Street, Manhattan, NY 10013

165 Hester Street is a 4-story, 17-unit tenement building constructed in 1910 and currently owned by Jennifer Wong. The building has experienced several significant heating and hot water issues, particularly during a concentrated period in late 2021 when nine separate complaints were filed regarding lack of heating or hot water affecting the entire building between November and December 2021. The Department of Housing Preservation and Development (HPD) was frequently unable to gain access to units for inspection during this period.

More recently, there was a heating complaint in October 2024 that was resolved the following day. The building has been subject to ongoing bedbug reporting requirements, with violations issued in 2022 and multiple inspections in 2023-2024 showing the need to properly file annual bedbug reports, though the most recent 2025 reporting shows no infested units. The property underwent multiple rodent inspections between 2016 and 2024, all of which passed, indicating consistent pest control compliance.

Two permits were issued in early 2020 for unspecified work, though the records do not provide detailed information on the nature of the work performed. Several open violations remain from 2021 concerning building safety notices, including requirements to post emergency gas leak procedures and heating system access information in the public hall. Despite the historical heating issues, the building's more recent 311 service requests regarding heat and hot water appear to be resolved promptly when reported, suggesting improved maintenance response times. The most recent bedbug reporting period (2024-2025) shows no active infestations or eradication efforts required, indicating successful resolution of previous pest issues.