165 Broome Street, Manhattan, NY 10002

The 15-story, 232-unit residential building at 165 Broome Street in the Lower East Side, owned by Alicia Carmona, was completed in 2023 and is currently experiencing several maintenance and compliance issues. As of July 2025, there are multiple open complaints with the Department of Housing Preservation and Development (HPD) spanning various issues including plumbing problems (radiator and basin/sink), electrical issues (outlet/switch), wall repairs, and multiple general maintenance concerns including signage, mailbox problems, and garbage/recycling storage. The building is also facing regulatory challenges, with two recent Department of Health and Mental Hygiene (DOHMH) investigations into smoking or vaping in prohibited areas initiated in June 2025, though a similar complaint from April 2025 was previously closed.

Notably, there is an active complaint regarding multiple elevator devices that was entered in June 2025. The building's construction and initial operation phases (2023-2024) were marked by several Department of Buildings (DOB) interventions, including a Stop Work Order in January 2024, though this was fully rescinded shortly thereafter. Between June 2023 and April 2024, there were multiple Construction Safety Compliance (CSC) inspections, all of which found no violations at the time of inspection.

A benchmarking violation from May 2024 regarding energy use reporting was subsequently dismissed in June 2024. Importantly, the building has maintained a clean record regarding bedbug infestations, with no reported cases in the most recent filing period from November 2023 to October 2024. The persistence of multiple open complaints across various systems and services, particularly those relating to basic infrastructure like plumbing and electrical systems, suggests ongoing maintenance challenges for the relatively new building.