137 Norfolk Street, Manhattan, NY 10002

137 Norfolk Street, a 5-story, 10-unit old law tenement building built in 1920 in Manhattan's Lower East Side, has experienced several recurring maintenance issues over recent years, with the most pressing concerns relating to heat and hot water systems. Most notably, the building experienced heat and hot water issues in both January 2025 and November 2021, with the recent complaint resulting in a closed investigation by the Department of Housing Preservation and Development (HPD) due to lack of access to inspect the reported conditions.

The summer of 2023 proved particularly problematic, with multiple emergency complaints in July relating to unsanitary conditions (including mold), plumbing issues, door problems, and indoor air quality concerns, though not all resulted in violations upon inspection. The building has also been subject to various pest-related issues, most recently documented in November 2023 and September 2024, when apartments 4B and 3B were reported to have cockroach infestations, though these violations were subsequently certified as corrected.

Historical complaints dating back to 2019 indicated problems with flower pot obstructions on fire escapes and missing superintendent signage, both of which were resolved. While the building has maintained an active compliance record with respect to bedbug reporting and has consistently passed rodent inspections from 2019 through 2025, the recurring nature of heat, water, and mold-related complaints suggests ongoing maintenance challenges. The most recent building inspection records show no violations related to rodent control, indicating effective management of this particular issue.