500 West 30th Street, Manhattan, NY 10001

The 35-story, 390-unit residential building at 500 West 30th Street in Chelsea, owned by Christopher Schmidt, has experienced several recurring maintenance issues since its 2013 construction. Most notably, there have been multiple complaints and violations related to elevator safety, with active Environmental Control Board violations from July 2024 regarding an unreported elevator accident causing significant damage (over $30,000) and requiring re-inspection. The building has also faced periodic heating and hot water problems, with emergency complaints in November 2022 and more recently in June 2025, suggesting ongoing issues with building systems.

Safety concerns have emerged around fire escapes, with multiple complaints in late 2024, all of which were inspected but did not result in violations. Recent inspections and service requests show ongoing maintenance challenges, including lighting issues (multiple complaints about no lighting in October 2024), garbage storage concerns (December 2024), and rodent-related complaints (most recently in December 2024). The building's management has been responsive to complaints, with most being closed following inspections showing no violations of housing laws.

Notably, the building has maintained a clean record regarding bedbug infestations, with no reported cases in the past five years. The property has also undergone regular safety inspections, passing rodent inspections in 2019 and 2024. While many recent complaints have been resolved, the pattern of recurring maintenance issues, particularly regarding elevators and heating systems, suggests ongoing challenges with building upkeep.