420 West 20th Street, Manhattan, NY 10011

The 37-unit, 5-story residential building at 420 West 20th Street in Chelsea, owned by Noel Pena, has experienced several recurring maintenance issues since 2020, with the most recent concerns centered around heat and hot water supply. In 2025 alone, there were two heat/hot water complaints, one of which affected only a single apartment while the other affected the entire building, though the latter was resolved within three days. The building has also had persistent window frame maintenance issues, with the most recent complaint filed in January 2025.

Between 2020 and 2023, the building experienced periodic rodent problems, though a recent October 2024 inspection passed without violations. Of particular note is the building's current status regarding critical safety compliance: as of June 2023, there are multiple active Department of Buildings violations for failure to file required external low-pressure inspections dating back to 2019-2024. During this same period, the building has maintained compliance with bedbug reporting requirements, showing zero infested units in the most recent 2023-2024 filing.

However, there are several open Housing Maintenance Code violations from 2020 related to required safety postings in common areas, including carbon monoxide detector requirements, smoke detector requirements, and the availability of the agency's housing information guide. The building's history shows a pattern of addressing maintenance issues through official inspections and complaint resolutions, though some problems such as the heat system and safety compliance have persisted. Recent inspections have demonstrated some improvement in pest management, with no current bedbug or rodent infestation issues noted, and the most recent violations primarily relate to administrative compliance rather than direct habitability concerns.