401 West 25th Street, Manhattan, NY 10001

401 West 25th Street is a 22-story, 168-unit residential building located in Chelsea, constructed in 2011 and currently owned by Robert Ezrapour. The building has experienced recurring issues with heat and hot water systems since 2024, with multiple complaints and violations documented through HPD and Housing Maintenance Code violations. In particular, Apartment 21E has been the focus of several violations regarding hot water temperature (exceeding 130 degrees) and supply issues, as well as flooring concerns.

Between 2024 and 2025, the building has had multiple emergency service requests, including two heat/hot water complaints in December 2024, though HPD inspection access was not granted in one case. The building has maintained a relatively clean record regarding pest control, with no bedbug infestations reported in the past seven years and consistently passing rodent inspections from 2012 through 2024. The property has a history of mechanical and maintenance issues, including elevator problems highlighted in complaints from 2018 and 2024, though inspections found no violations warranting penalties. Various building systems, particularly plumbing and heating, have shown patterns of failure requiring multiple service requests.

The commercial space at the ground floor has generated some regulatory attention, particularly in 2021 regarding unauthorized use as a food fulfillment center and in 2022 regarding an unpermitted air conditioning installation. While these issues have generally been resolved, they indicate ongoing building maintenance challenges. The property has maintained compliance with several regulatory inspections, including routine rodent inspections, though some violations remain open as of the latest reporting period, particularly those related to water supply and floor conditions in Apartment 21E. While the building's elevator and heating systems have shown recurring issues, the overall maintenance history demonstrates periodic compliance with housing standards, though with notable exceptions.