You need to enable JavaScript to use this site.400 West 37th Street, Manhattan Report | Augrented NYC Apartment Ratings & Reviews
Building and Landlord Data Analysis Report

400 West 37th Street, Manhattan, NY 10018

14
DOB Complaints
36
311 Housing Calls
12
Housing Violations
6
Permits

Risk Assessment

91
Low Risk

This building shows minimal signs of maintenance issues based on our analysis.

Our AI predicts there is a 91% chance of no major maintenance issues.
Augrented Insights Report for 400 West 37th Street

The 13-story, 259-unit building at 400 West 37th Street, owned by Jesse Avalos and built in 2002, has experienced significant maintenance issues throughout 2024-2025, with particular concern regarding heating systems and window maintenance. As of May 2025, there are open complaints about window frames, and there have been multiple heating and hot water-related complaints between December 2024 and March 2025, affecting both individual apartments and the entire building.

The building recently received three active violations (September 2024) regarding inoperative emergency phones and elevator issues, with penalties totaling $1,875.00. Historical data reveals recurring maintenance challenges, including heating system problems noted in multiple complaints throughout 2024-2025, window frame issues, and various safety system violations. The building experienced structural concerns in early 2024, with a vertical crack in Fire Stair "A" noted during a March inspection.

Multiple violations related to water temperature and window issues have been documented in apartment 5L. The property has undergone several inspections for bedbugs and rodents, showing generally good pest control results in recent years, though there were some isolated incidents between 2017-2020. Previous complaints and violations from 2019-2022 suggest issues with elevator systems, fire safety equipment, and potential illegal occupancy concerns, though most of these historical matters appear to have been resolved.

Last updated: July 27, 2025
This report is created with AI and based on the most recent 10 data items in each category. Full reports with 50+ data points are available to subscribers.

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400 West 37th Street Building Overview

Renter Risk Rating

This building is in the riskiest 10% of buildings in Hell's Kitchen.

Building Characteristics

Total units 259
Year built 2002
Total area 214594 sq ft
Floors 13
Tax Abatements None
Building Class HEREAFTER ERECTED CLASS A
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Key Building Statistics

14
DOB Complaints
Complaints filed with the Department of Buildings in the last 7 years.
12
Housing Violations
Class B & C housing maintenance code violations.
36
311 Housing Calls
Housing-related 311 service requests in the last 7 years.
0
Work Orders
Repair orders issued by city agencies.
8
ECB Violations
Environmental Control Board violations on record.
8
Evictions
Evictions executed by city marshalls.
2
Rodent Inspections
Rodent inspections conducted by DOHMH.
6
Building Permits
Permits issued by DOB in the last 7 years.

Included Addresses

  • 475 9th Ave, New York, NY 10018
  • 477 9th Ave, New York, NY 10018
  • 479 9th Ave, New York, NY 10018
  • 481 9th Ave, New York, NY 10018
  • 400 West 37th St, New York, NY 10018
  • 402 West 37th St, New York, NY 10018

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400 West 37th Street Landlord Information

HPD Registration Contacts

Contact data is from NYC HPD building registration.

RoleNameAddress

Landlord Portfolio

Other NYC buildings registered to this landlord.

AddressUnitsCode ViolationsRisk Rating

Landlord Court Records

NYC housing court and civil court records. Name matching only; verify parties are actually the owners by reviewing the case files!

400 West 37th Street Rent Control Status

Year Built
Built after 1974
Units
More than 6 units
RGB Registration
Registered
Tax Abatement
Tax abatement found
Year BuiltUnitsRGB RegistrationTax Abatement
After 1974 >6 units Registered Found

Full Building Data for 400 West 37th Street

Housing Maintenance Code Complaints

This table shows complaints to 311 related to potential NYC Housing Maintenance Code (HMC) for 400 West 37th Street. These complaints are related to conditions such as lack of heat, hot water, mold, pests, and other habitability issues. Class B and C violations are the most serious and may indicate significant problems with building maintenance or safety.

Date ReceivedSttatus DateCategoryTypeStatus
2025-06-252025-06-25Electric-WiringEmergencyOPEN
2025-05-222025-05-22Door/window-Window FrameEmergencyOPEN
2025-05-222025-05-22Door/window-Window FrameNon EmergencyOPEN
2025-03-162025-03-18Heat/hot Water-Apartment OnlyEmergencyCLOSE
2025-01-172025-01-21Heat/hot Water-Apartment OnlyEmergencyCLOSE

Housing Maintenance Code Violations

This table shows violations of the NYC Housing Maintenance Code (HMC) issued by HPD for 400 West 37th Street. These violations are related to conditions such as lack of heat, hot water, mold, pests, and other habitability issues. Class B and C violations are the most serious and may indicate significant problems with building maintenance or safety.

Inspection DateClassStatusStatus DateApartmentNOV DescriptionCertified Date
2024-12-11BCloseNone5L§ 27-2005 HMC: REFIT WINDOW AT EAST WALL IN THE 2nd ROOM FROM EAST LOCATED AT APT 5L, 5th STORY, 5th APARTMENT FROM NORTH AT EASTNone
2024-05-08CCloseNone4U§ 27-2005 HMC: PROPERLY REPAIR OR REPLACE THE BROKEN OR DEFECTIVE PAINT ON SPRINKLER HEAD IN THE 1st ROOM FROM EAST LOCATED AT APT 4U, 4th STORY, 3rd APARTMENT FROM WEST AT NORTH2024-05-23T00:00:00.000Z
2024-05-08BCloseNoneNone§ 27-2005 ADM CODE PROPERLY REPAIR WITH SIMILAR MATERIAL THE BROKEN OR DEFECTIVE FIRE RETARDANT MATERIAL AT CEILING, ROOF BULKHEAD , 13th STORY, SECTION AT NORTHNone
2024-05-08ACloseNoneNone§ 27-2013 ADM CODE PAINT WITH LIGHT COLORED PAINT TO THE SATISFACTION OF THIS DEPARTMENT AT CEILING, ROOF BULKHEAD , 13th STORY, SECTION AT NORTHNone
2024-03-21CCloseNone4U§ 27-2005, 27-2007, 27-2041.1 HMC, §238, § 309; § 107 (2) ( C) MDL AND 28 RCNY §25-171: REPLACE OR REPAIR THE SELF-CLOSING DOORS THAT IS MISSING OR DEFECTIVE HINGES IN THE ENTRANCE LOCATED AT APT 4U, 4th STORY, 3rd APARTMENT FROM WEST AT NORTHNone

311 Service Requests

Service requests made to 311 for 400 West 37th Street. Data from NYC 311.

Created DateTypeDescriptionStatusAgencyResolution
2025-05-22 01:11DOOR/WINDOWWINDOW FRAMEOpenHPD
2025-05-22 01:11DOOR/WINDOWWINDOW FRAMEOpenHPD
2025-03-16 07:54HEAT/HOT WATERAPARTMENT ONLYClosedHPD
2025-01-19 09:54HEAT/HOT WATERENTIRE BUILDINGClosedHPD
2025-01-19 08:51HEAT/HOT WATERENTIRE BUILDINGClosedHPD

DOB Complaints

Department of Buildings complaints regarding 400 West 37th Street.

Complaint #FiledStatusCategoryInspection DateDisposition
16747462024-08-11CLOSEDElevator: Multiple Devices on Property2024-09-19Oath Violation Served (2024-09-19)
16739732024-08-01CLOSEDWork Without a Permit – Occupied Multiple Dwelling2024-08-01No Violation Warranted For Complaint At Time Of Inspection (2024-08-01)
16739712024-08-01CLOSEDElevator: Multiple Devices on Property2024-09-19Please See Complaint Number (2024-09-19)
16614502024-03-01CLOSEDBuilding Shaking/Vibrating/Struct Stability Affected2024-03-01No Violation Warranted For Complaint At Time Of Inspection (2024-03-03)
16117512022-06-11CLOSEDFailure to Maintain2022-07-19Oath Violation Served (2022-07-21)

DOB Violations

Department of Buildings violations regarding 400 West 37th Street.

Date IssuedCategoryDescriptionStatusComments
2020-01-29V-DOB VIOLATION - ACTIVE
2019-10-01V*-DOB VIOLATION - DISMISSEDFAILED TO FILE CYCLE 1 TECHNICAL REPORT BY 12/31/2018 PER RCNY 103-09RW DOES NOT MEET THE LL37 REQUIREMENTS2020-11-19
2019-05-20V*-DOB VIOLATION - DISMISSEDFAILURE TO PERFORM CATEGORY 5 INSPECTIONEVCAT5 CAT5 DONE ON 032918/SUBMITTED ON 0518182020-09-15
2019-01-28V-DOB VIOLATION - ACTIVE

Indoor Environment Complaints (DOHMH)

The table below shows indoor environment complaints received regarding the conditions at 400 West 37th Street. The information includes the date, type, description, and status of each complaint. The data is sourced from DOHMH/311.

Bedbug Infestations

The table below shows the bedbug reports filed by the landlord for 400 West 37th Street. The information includes the file date, infested units, eradicated units, re-infested units, filing start date, and filing end date. The data is sourced from DOHMH. Landlords are required to file these reports; missing data may indicate non-compliance.

File DateInfested UnitsEradicated UnitsRe-infested UnitsFiling Start DateFiling End Date
2024-12-240002023-11-012024-10-31
2023-12-260002022-11-012023-10-31
2022-12-310002021-11-012022-10-31
2021-12-010002020-11-012021-10-31
2021-04-161002019-11-012020-10-31

Rodent Inspections

Recent rodent inspection results for 400 West 37th Street. Data from NYC DOHMH.

DateTypeResult
2024-10-09InitialPassed
2021-11-30InitialPassed
2020-09-16CompliancePassed
2020-09-16CompliancePassed
2020-07-28InitialFailed for Other R

HPD Litigation Explanation

The table below shows the HPD litigation records for 400 West 37th Street. The information includes the open date, case type, status, judgement, penalty and whether harassment was found. The data is sourced from HPD.

Source: HPD
Open DateCase TypeStatusJudgementPenaltyHarassment found

OATH Cases Explanation

The table below shows the Office of Administrative Trials and Hearings cases for 400 West 37th Street. The information includes the date, agency, respondent, charge, result, penalty, and status. The data is sourced from OATH.

Source: Office of Administrative Trials and Hearings (OATH)
DateAgencyRespondentChargeResultPenaltyStatus

ECB Violations

Environmental Control Board violations for 400 West 37th Street. Data from ECB.

DateNumberRespondentDescriptionStatusPenaltyBalance Due
2024-09-1939125311JEQR-HUDSON CROSSING A L LCLASS 2. THE EMERGENCY PHONE IS INOPERATIVE, REPAIR.ACTIVE625.00.0
2024-09-1939125312LEQR-HUDSON CROSSING A L LTHE EMERGENCY PHONE IS INOPERATIVE, REPAIR.ACTIVE625.00.0
2024-09-1939125313NEQR-HUDSON CROSSING A L LTHE EMERGENCY PHONE IS INOPERATIVE, REPAIR. STOP SWITCH BUTTON, 6TH FLOR BUTTON, EMERGENCY PHONE BUTTON SIGNS ARE MISSING, PROVIDE.ACTIVE625.00.0
2022-07-1939066331JEQR-HUDSON CROSSING A L LFAILURE TO MAINTAIN BUILDING IN CODE-COMPLIANT MANNER: AT TIME OF INSPECTION, OBSERVED CONSTRUCTION MATERIALS, PLUMBING MATERIALS, USED APPLIANCES AND TRASH BEING STORED IN THE ALLEYWAY BLOCKING EGRESS PATHWAYRESOLVE312.00.0
2020-09-2837020164PEQR-HUDSON CROSSING A, LLFAILURE TO COMPLY W/THE COMM'S ORDER CONTAINED IN SUMMONS/VIO#35443960H ISSUED ON 09/05/19 & TO FILE A CERT OF CORRECTION PURSUANT TO 28-201.1 & 1RCNY 102-01(D)(2). AN ACCEPTIBLE CERTIFICATE HAS NOT YET BEEN FIRESOLVE1250.00.0

Alternative Enforcement Program (AEP) Explanation

The table below shows the Alternative Enforcement Program (AEP) records for 400 West 37th Street. The information includes the start date, start violations, discharge date, and status. The data is sourced from HPD.

Source: Department of Housing Preservation and Development (HPD)
Start DateStart ViolationsDischarge DateStatus

Vacate Orders Explanation

The table below shows the vacate orders for 400 West 37th Street. The information includes the effective date, rescinded date, reason, type, and units. The data is sourced from DOB.

Source: Department of Buildings (DOB)
Effective DateRescinded DateReasonTypeUnits

Work Orders Explanation

The table below shows the work orders for 400 West 37th Street. The information includes the date created, type, description, and charge. The data is sourced from HPD.

Source: Department of Housing Preservation and Development (HPD)
Date CreatedTypeDescriptionCharge

Liens Explanation

The table below shows tax and water liens for 400 West 37th Street. Information includes tax class, month, water only flag, amount, and cycle. Data is sourced from NYC Department of Finance.

Source: NYC Department of Finance
Tax ClassMonthWater OnlyAmountCycle

Case NumberDateTypeStatusDetails

Sales Records

Sales transactions for 400 West 37th Street. Data includes sale date, price, buyer, and seller.

DatePriceBuyerSeller

Asbestos Records

Asbestos abatement filings and records for 400 West 37th Street. Data includes filing date, type, and status.

Start DateEnd DateStatusProcedureFloor

Fire Violations

Violations issued by the Fire Department for this property.

Violation NumberDateDescriptionStatus

Fire Inspections

Fire Department inspection records for this property.

Fire Certificates

Fire safety certificates for this property.

TypeIssue DateExpiration

Water Connections

Water connection permits and records for 400 West 37th Street. Data includes connection type, date, and status.

MaterialRecord Type

Elevator Permits

Elevator permit records for 400 West 37th Street. Data includes permit type, issue date, and status.

TypeIssue DateStatus

Landmark Violations

Landmark preservation violations for 400 West 37th Street. Data includes violation date, type, and status.

DateTypeStatus

Planning Projects

City Planning (ZAP) project applications for this building. Data includes project ID, status, borough, and lot/block information.

Project IDStatusBoroughBlockLot
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Building Permits

Department of Buildings issued building permits for this property. This includes permits for construction, alteration, and demolition work. Data includes permit type, job number, status, and issue date.

Permit TypeJob NumberStatusIssue Date

Electrical Permits

Department of Buildings issued electrical permits for this property. This includes permits for electrical work, installations, and modifications. Data includes permit type, job number, status, and issue date.

Permit TypeJob NumberStatusIssue Date

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