308 West 21st Street, Manhattan, NY 10011

308 West 21st Street is a 4-story, 19-unit Old Law Tenement building located in Chelsea and owned by Prolifia LLC. The property, dating back to 1900, has experienced recurring heating system issues in early 2025, with multiple emergency heat/hot water complaints filed between January and February 2025, including one affecting the entire building.

These complaints were generally addressed within days of reporting, though access issues occasionally hindered inspections. The building has been under ongoing maintenance scrutiny, with several open Housing Maintenance Code violations as of 2024, including water leak issues affecting the first-floor public hall and apartment 4R, and problems with fire retardant materials and plaster surfaces. An active violation regarding failure to file the 2022 external low-pressure inspection was issued in April 2023.

The building's recent history shows attention to pest control, with all bedbug reports since 2019 showing zero infested units, and rodent inspections consistently passing or showing significant improvement. There have been various maintenance challenges documented through 311 service requests, including plumbing issues, door problems, a power outage (September 2024), and water leak complaints (July 2024). The property has maintained compliance with annual bedbug reporting requirements and passed multiple rodent inspections, though one inspection in 2019 showed a failure for "Other Reasons." The building's management has generally responded promptly to service requests, as evidenced by the relatively quick resolution of most complaints, though there have been instances requiring multiple reports before access could be obtained for inspection.