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Building and Landlord Data Analysis Report

311 West 21st Street, Manhattan, NY 10011

6
DOB Complaints
56
311 Housing Calls
18
Housing Violations
5
Permits

Risk Assessment

92
Low Risk

This building shows minimal signs of maintenance issues based on our analysis.

Our AI predicts there is a 92% chance of no major maintenance issues.
Augrented Insights Report for 311 West 21st Street

The five-story OLD LAW TENEMENT building at 311 West 21st Street in Chelsea, owned by Michael Besen, has experienced several recurring maintenance issues over the past few years, with the most recent significant problem being an open door-related complaint filed in April 2025. The building has faced multiple heat and hot water outages affecting the entire building between 2021 and 2024, though repairs were typically confirmed by HPD.

There have been consistent concerns regarding garbage/recycling storage, with multiple complaints in 2024 being resolved without violations. The building has also had several pest-related issues, particularly in 2021-2022 with rodent activity reported in multiple inspections from 2020 through 2025, though recent inspections in 2024 and 2025 passed without issues. The property has some outstanding violations that require attention, including an open 2022 violation regarding defective self-closing doors leading to the roof and basement, and a 2022 violation concerning cockroach infestation in apartment 4R.

Historical records show various completed repairs and improvements, including work on windows, electrical outlets, and general maintenance requirements. The building's management has maintained regular bedbug reporting, showing no infestations from 2021 onwards, and recent rodent inspections in 2024 and 2025 have passed, suggesting improved pest management. The property has undergone several permit issuances for maintenance and improvement work between 2018 and 2021, indicating ongoing management attention to building systems and repairs.

Last updated: July 27, 2025
This report is created with AI and based on the most recent 10 data items in each category. Full reports with 50+ data points are available to subscribers.

311 West 21st Street Report Contents

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311 West 21st Street Building Overview

Renter Risk Rating

This building is in the riskiest 10% of buildings in Chelsea.

Building Characteristics

Total units 15
Year built 1900
Total area 9690 sq ft
Floors 5
Tax Abatements None
Building Class OLD LAW TENEMENT
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Key Building Statistics

6
DOB Complaints
Complaints filed with the Department of Buildings in the last 7 years.
18
Housing Violations
Class B & C housing maintenance code violations.
56
311 Housing Calls
Housing-related 311 service requests in the last 7 years.
4
Work Orders
Repair orders issued by city agencies.
0
ECB Violations
Environmental Control Board violations on record.
0
Evictions
Evictions executed by city marshalls.
11
Rodent Inspections
Rodent inspections conducted by DOHMH.
5
Building Permits
Permits issued by DOB in the last 7 years.

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311 West 21st Street Landlord Information

HPD Registration Contacts

Contact data is from NYC HPD building registration.

RoleNameAddress

Landlord Portfolio

Other NYC buildings registered to this landlord.

AddressUnitsCode ViolationsRisk Rating

Landlord Court Records

NYC housing court and civil court records. Name matching only; verify parties are actually the owners by reviewing the case files!

Date FiledCase TitleCourtLink
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311 West 21st Street Rent Control Status

Year Built
Built before 1974
Units
More than 6 units
RGB Registration
Registered
Tax Abatement
None found
Year BuiltUnitsRGB RegistrationTax Abatement
Before 1974 >6 units Registered None

Full Building Data for 311 West 21st Street

Housing Maintenance Code Complaints

This table shows complaints to 311 related to potential NYC Housing Maintenance Code (HMC) for 311 West 21st Street. These complaints are related to conditions such as lack of heat, hot water, mold, pests, and other habitability issues. Class B and C violations are the most serious and may indicate significant problems with building maintenance or safety.

Date ReceivedSttatus DateCategoryTypeStatus
2025-04-262025-04-26Door/window-DoorEmergencyOPEN
2024-05-082024-08-02Unsanitary Condition-Garbage/recycling StorageNon EmergencyCLOSE
2024-05-112024-08-02Unsanitary Condition-Garbage/recycling StorageNon EmergencyCLOSE
2024-01-132024-01-16Heat/hot Water-Entire BuildingEmergencyCLOSE
2024-01-132024-01-16Heat/hot Water-Entire BuildingEmergencyCLOSE
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Housing Maintenance Code Violations

This table shows violations of the NYC Housing Maintenance Code (HMC) issued by HPD for 311 West 21st Street. These violations are related to conditions such as lack of heat, hot water, mold, pests, and other habitability issues. Class B and C violations are the most serious and may indicate significant problems with building maintenance or safety.

Inspection DateClassStatusStatus DateApartmentNOV DescriptionCertified Date
2022-12-27COpenNone4RHMC ADM CODE: § 27-2017.4 ABATE THE INFESTATION CONSISTING OF ROACHES IN THE ENTIRE APARTMENT LOCATED AT APT 4R, 4th STORY, 1st APARTMENT FROM WEST AT NORTHNone
2022-12-27ACloseNone4R§ 27-2005 ADM CODE REFIT LOWER AND UPPER SASH WINDOW IN THE 1st ROOM FROM NORTH AT WEST LOCATED AT APT 4R, 4th STORY, 1st APARTMENT FROM WEST AT NORTH2023-02-08T00:00:00.000Z
2022-12-27BCloseNone4R§ 27-2005 ADM CODE PROPERLY REPAIR THE BROKEN OR DEFECTIVE ELECTRICAL OUTLET AT NORTH WALL IN THE 2nd ROOM FROM NORTH AT WEST LOCATED AT APT 4R, 4th STORY, 1st APARTMENT FROM WEST AT NORTH2023-02-08T00:00:00.000Z
2022-12-27CCloseNoneNone§ 27-2005, 27-2007, 27-2041.1 HMC: REPLACE OR REPAIR THE SELF-CLOSING DOORS THAT IS MISSING OR DEFECTIVE DOOR LEADING TO BASEMENT AT PUBLIC HALL, 1st STORYNone
2022-12-20COpenNoneNone§ 27-2005, 27-2007, 27-2041.1 HMC: REPLACE OR REPAIR THE SELF-CLOSING DOORS THAT IS MISSING OR DEFECTIVE BULKHEAD DOOR LEADING TO ROOF , 5th STORYNone
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311 Service Requests

Service requests made to 311 for 311 West 21st Street. Data from NYC 311.

Created DateTypeDescriptionStatusAgencyResolution
2025-04-26 12:58DOOR/WINDOWDOOROpenHPD
2024-05-11 08:34UNSANITARY CONDITIONGARBAGE/RECYCLING STORAGEClosedHPD
2024-05-08 11:00UNSANITARY CONDITIONGARBAGE/RECYCLING STORAGEClosedHPD
2024-01-13 16:41HEAT/HOT WATERENTIRE BUILDINGClosedHPD
2024-01-13 14:45HEAT/HOT WATERENTIRE BUILDINGClosedHPD
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DOB Complaints

Department of Buildings complaints regarding 311 West 21st Street.

Complaint #FiledStatusCategoryInspection DateDisposition
16727002024-07-16ACTIVELocal Law 188/17 Compliance Inspections – Active Jobs
15793012021-08-12CLOSEDLocal Law 188/17 Compliance Inspections – Active Jobs2023-03-29Inspector Unable To Gain Access – 2nd Final Attempt (2023-03-29)
15102252019-05-14CLOSEDIllegal Activity2019-05-17No Violation Warranted For Complaint At Time Of Inspection (2019-05-17)
14927582018-10-18CLOSEDPermit – None (Building/PA/Demo etc.)2018-11-10Inspector Unable To Gain Access – 2nd Final Attempt (2018-11-10)
14852222018-07-26CLOSEDConstruction Enforcement Work Order (DOB)2018-08-07No Violation Warranted For Complaint At Time Of Inspection (2018-08-07)
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DOB Violations

Department of Buildings violations regarding 311 West 21st Street.

Date IssuedCategoryDescriptionStatusComments
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Indoor Environment Complaints (DOHMH)

The table below shows indoor environment complaints received regarding the conditions at 311 West 21st Street. The information includes the date, type, description, and status of each complaint. The data is sourced from DOHMH/311.

DateTypeDescriptionStatus
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Bedbug Infestations

The table below shows the bedbug reports filed by the landlord for 311 West 21st Street. The information includes the file date, infested units, eradicated units, re-infested units, filing start date, and filing end date. The data is sourced from DOHMH. Landlords are required to file these reports; missing data may indicate non-compliance.

File DateInfested UnitsEradicated UnitsRe-infested UnitsFiling Start DateFiling End Date
2024-12-260002023-11-012024-10-31
2024-01-040002022-11-012023-10-31
2022-12-220002021-11-012022-10-31
2022-01-040002020-11-012021-10-31
2021-03-160002019-11-012020-10-31
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Rodent Inspections

Recent rodent inspection results for 311 West 21st Street. Data from NYC DOHMH.

DateTypeResult
2025-07-08InitialPassed
2024-07-19InitialPassed
2023-09-21CompliancePassed
2023-06-27InitialRat Activity
2022-10-12InitialFailed for Other R
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HPD Litigation Explanation

The table below shows the HPD litigation records for 311 West 21st Street. The information includes the open date, case type, status, judgement, penalty and whether harassment was found. The data is sourced from HPD.

Source: HPD
Open DateCase TypeStatusJudgementPenaltyHarassment found
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OATH Cases Explanation

The table below shows the Office of Administrative Trials and Hearings cases for 311 West 21st Street. The information includes the date, agency, respondent, charge, result, penalty, and status. The data is sourced from OATH.

Source: Office of Administrative Trials and Hearings (OATH)
DateAgencyRespondentChargeResultPenaltyStatus
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ECB Violations

Environmental Control Board violations for 311 West 21st Street. Data from ECB.

DateNumberRespondentDescriptionStatusPenaltyBalance Due
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Alternative Enforcement Program (AEP) Explanation

The table below shows the Alternative Enforcement Program (AEP) records for 311 West 21st Street. The information includes the start date, start violations, discharge date, and status. The data is sourced from HPD.

Source: Department of Housing Preservation and Development (HPD)
Start DateStart ViolationsDischarge DateStatus
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Vacate Orders Explanation

The table below shows the vacate orders for 311 West 21st Street. The information includes the effective date, rescinded date, reason, type, and units. The data is sourced from DOB.

Source: Department of Buildings (DOB)
Effective DateRescinded DateReasonTypeUnits
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Work Orders Explanation

The table below shows the work orders for 311 West 21st Street. The information includes the date created, type, description, and charge. The data is sourced from HPD.

Source: Department of Housing Preservation and Development (HPD)
Date CreatedTypeDescriptionCharge
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Liens Explanation

The table below shows tax and water liens for 311 West 21st Street. Information includes tax class, month, water only flag, amount, and cycle. Data is sourced from NYC Department of Finance.

Source: NYC Department of Finance
Tax ClassMonthWater OnlyAmountCycle
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Case NumberDateTypeStatusDetails

Sales Records

Sales transactions for 311 West 21st Street. Data includes sale date, price, buyer, and seller.

DatePriceBuyerSeller

Asbestos Records

Asbestos abatement filings and records for 311 West 21st Street. Data includes filing date, type, and status.

Start DateEnd DateStatusProcedureFloor

Fire Violations

Violations issued by the Fire Department for this property.

Violation NumberDateDescriptionStatus
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Fire Inspections

Fire Department inspection records for this property.

DateTypeResult
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Fire Certificates

Fire safety certificates for this property.

TypeIssue DateExpiration
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Water Connections

Water connection permits and records for 311 West 21st Street. Data includes connection type, date, and status.

MaterialRecord Type

Elevator Permits

Elevator permit records for 311 West 21st Street. Data includes permit type, issue date, and status.

TypeIssue DateStatus

Landmark Violations

Landmark preservation violations for 311 West 21st Street. Data includes violation date, type, and status.

DateTypeStatus

Planning Projects

City Planning (ZAP) project applications for this building. Data includes project ID, status, borough, and lot/block information.

Project IDStatusBoroughBlockLot
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Building Permits

Department of Buildings issued building permits for this property. This includes permits for construction, alteration, and demolition work. Data includes permit type, job number, status, and issue date.

Permit TypeJob NumberStatusIssue Date

Electrical Permits

Department of Buildings issued electrical permits for this property. This includes permits for electrical work, installations, and modifications. Data includes permit type, job number, status, and issue date.

Permit TypeJob NumberStatusIssue Date

How 311 West 21st Street Compares

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