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Building and Landlord Data Analysis Report

320 West 38th Street, Manhattan, NY 10018

10
DOB Complaints
13
311 Housing Calls
1
Housing Violations
2
Permits

Risk Assessment

97
Low Risk

This building shows minimal signs of maintenance issues based on our analysis.

Our AI predicts there is a 97% chance of no major maintenance issues.
Augrented Insights Report for 320 West 38th Street

320 West 38th Street is a 24-story, 569-unit residential building in Hell's Kitchen, constructed in 2007 and currently owned by Joshua London. The building has experienced several maintenance and safety issues in recent years, with the most pressing concerns currently being structural. As of 2023-2024, there are two active violations related to the parking structure, including observations of bi-directional running cracks on walls and ceilings, and a failure to comply with a Commissioner's order for an engineer's report on structurally deficient conditions, with penalties totaling $3,750.

Recent service requests have highlighted problems with indoor air quality (April 2025), heating/hot water (October 2023), and pest-related issues, despite multiple inspections in 2022 showing varying compliance with housing maintenance codes. The building has undergone regular pest management and rodent control efforts, with recent bait application results being recorded as late as 2025. The property has a history of various maintenance challenges, including multiple violations related to facade maintenance, ventilation systems, and window frames between 2021-2022.

Notably, there was a period of documented bedbug activity in 2022-2024, though recent filings indicate improved conditions with only one infested unit reported in 2024. The building's management has faced scrutiny over compliance with inspection requirements, including missed filings for the FISP Cycle 9C technical report as of 2024. The Department of Buildings (DOB) and Environmental Control Board (ECB) records show a pattern of addressing violations, with many being resolved through penalties and corrective actions, though some active issues remain as of 2025. The building's maintenance history reveals a cyclical pattern of various maintenance and compliance issues, with management generally responding to violations though some concerns, particularly regarding the parking structure, appear to persist.

Last updated: July 27, 2025
This report is created with AI and based on the most recent 10 data items in each category. Full reports with 50+ data points are available to subscribers.

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320 West 38th Street Building Overview

Renter Risk Rating

This building is in the riskiest 10% of buildings in Hell's Kitchen.

Building Characteristics

Total units 569
Year built 2007
Total area 718503 sq ft
Floors 24
Tax Abatements None
Building Class HEREAFTER ERECTED CLASS A
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Key Building Statistics

10
DOB Complaints
Complaints filed with the Department of Buildings in the last 7 years.
1
Housing Violations
Class B & C housing maintenance code violations.
13
311 Housing Calls
Housing-related 311 service requests in the last 7 years.
0
Work Orders
Repair orders issued by city agencies.
9
ECB Violations
Environmental Control Board violations on record.
1
Evictions
Evictions executed by city marshalls.
1
Rodent Inspections
Rodent inspections conducted by DOHMH.
2
Building Permits
Permits issued by DOB in the last 7 years.

Included Addresses

  • 327 West 37th St, New York, NY 10018
  • 329 West 37th St, New York, NY 10018
  • 331 West 37th St, New York, NY 10018
  • 333 West 37th St, New York, NY 10018
  • 335 West 37th St, New York, NY 10018
  • 337 West 37th St, New York, NY 10018
  • 339 West 37th St, New York, NY 10018
  • 341 West 37th St, New York, NY 10018
  • 343 West 37th St, New York, NY 10018
  • 310 West 38th St, New York, NY 10018
  • 312 West 38th St, New York, NY 10018
  • 314 West 38th St, New York, NY 10018
  • 316 West 38th St, New York, NY 10018
  • 318 West 38th St, New York, NY 10018
  • 320 West 38th St, New York, NY 10018
  • 322 West 38th St, New York, NY 10018
  • 324 West 38th St, New York, NY 10018
  • 326 West 38th St, New York, NY 10018

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320 West 38th Street Landlord Information

HPD Registration Contacts

Contact data is from NYC HPD building registration.

RoleNameAddress

Landlord Portfolio

Other NYC buildings registered to this landlord.

AddressUnitsCode ViolationsRisk Rating

Landlord Court Records

NYC housing court and civil court records. Name matching only; verify parties are actually the owners by reviewing the case files!

320 West 38th Street Rent Control Status

Year Built
Built after 1974
Units
More than 6 units
RGB Registration
Registered
Tax Abatement
Tax abatement found
Year BuiltUnitsRGB RegistrationTax Abatement
After 1974 >6 units Registered Found

Full Building Data for 320 West 38th Street

Housing Maintenance Code Complaints

This table shows complaints to 311 related to potential NYC Housing Maintenance Code (HMC) for 320 West 38th Street. These complaints are related to conditions such as lack of heat, hot water, mold, pests, and other habitability issues. Class B and C violations are the most serious and may indicate significant problems with building maintenance or safety.

Date ReceivedSttatus DateCategoryTypeStatus
2025-06-162025-06-19Heat/hot Water-Apartment OnlyEmergencyCLOSE
2024-10-012024-10-22Unsanitary Condition-PestsNon EmergencyCLOSE
2023-10-312023-11-03Heat/hot Water-Apartment OnlyEmergencyCLOSE
2022-05-052022-09-24Unsanitary Condition-PestsNon EmergencyCLOSE
2022-05-052022-09-23Unsanitary Condition-PestsNon EmergencyCLOSE

Housing Maintenance Code Violations

This table shows violations of the NYC Housing Maintenance Code (HMC) issued by HPD for 320 West 38th Street. These violations are related to conditions such as lack of heat, hot water, mold, pests, and other habitability issues. Class B and C violations are the most serious and may indicate significant problems with building maintenance or safety.

Inspection DateClassStatusStatus DateApartmentNOV DescriptionCertified Date
2022-09-22CCloseNone505HMC ADM CODE: § 27-2017.4 ABATE THE INFESTATION CONSISTING OF ROACHES IN THE ENTIRE APARTMENT LOCATED AT APT 505, 5th STORY, 2nd APARTMENT FROM WEST AT NORTH , SECTION ''EAST''2022-10-07T00:00:00.000Z
2021-02-22ACloseNone719§ 27-2005 ADM CODE PROPERLY REPAIR WITH SIMILAR MATERIAL THE BROKEN OR DEFECTIVE CERAMIC TILE AT WEST WALL IN THE 1st BATHROOM FROM NORTH LOCATED AT APT 719, 7th STORY, 9th APARTMENT FROM NORTH AT EAST2021-03-08T00:00:00.000Z
2018-09-27ACloseNoneNone§ 27-2046.1 HMC: POST A PROPER NOTICE OF CARBON MONOXIDE DETECTING DEVICE REQUIREMENTS, IN A FORM APPROVED BY THE COMMISSIONER, IN A COMMON AREA OF A CLASS A MULTIPLE DWELLING NEAR INSPECTION CERTIFICATE OR PROVIDE NOTICE TO TENANTS IN A PRIVATE DWELLING. AT PUBLIC HALL, 1st STORY2018-10-23T00:00:00.000Z
2018-09-27ACloseNoneNone§ 27-2045 ADM CODE POST A PROPER NOTICE OF SMOKE DETECTOR REQUIREMENTS, IN A FORM APPROVED BY THE COMMISSIONER, AT OR NEAR THE MAIL BOX MISSING AT PUBLIC HALL, 1st STORY2018-10-23T00:00:00.000Z
2018-09-27ACloseNoneNone§ 27-2053 ADM CODE POST SIGN ON WALL OF ENTRANCE STORY BEARING NAME, ADDRESS INCLUDING APARTMENT NUMBER IF ANY, AND TELEPHONE NUMBER OF SUPERINTENDENT, JANITOR OR HOUSEKEEPER. AT PUBLIC HALL, 1st STORY2018-10-23T00:00:00.000Z

311 Service Requests

Service requests made to 311 for 320 West 38th Street. Data from NYC 311.

Created DateTypeDescriptionStatusAgencyResolution
2025-04-07 09:38Indoor Air QualityChemical Vapors/Gases/OdorsClosedDOHMH
2024-10-01 11:51UNSANITARY CONDITIONPESTSClosedHPD
2023-10-31 09:56HEAT/HOT WATERAPARTMENT ONLYClosedHPD
2023-07-30 07:39Food EstablishmentRodents/Insects/GarbageClosedDOHMH
2022-07-12 10:40GENERALVENTILATION SYSTEMClosedHPD

DOB Complaints

Department of Buildings complaints regarding 320 West 38th Street.

Complaint #FiledStatusCategoryInspection DateDisposition
16957042025-05-17CLOSEDSite Conditions Endangering Workers2025-05-18No Violation Warranted For Complaint At Time Of Inspection (2025-05-18)
16681262024-05-16CLOSEDSidewalk Shed/Supported Scaffold/Inadequate/Defect/NONE/NO PMT/NO CERT2024-05-16No Violation Warranted For Complaint At Time Of Inspection (2024-05-17)
16367702023-05-14CLOSEDCurb Cut/Driveway/Carport – ILLEGAL2023-07-17No Violation Warranted For Complaint At Time Of Inspection (2023-07-17)
16366952023-05-12CLOSEDStorefront or Business Sign/Awning/Marquee/Canopy – ILLEGAL2023-05-24No Violation Warranted For Complaint At Time Of Inspection (2023-05-24)
16356692023-05-01CLOSEDBuilding Under Structural Monitoring2023-05-01N1 (2023-05-01)

DOB Violations

Department of Buildings violations regarding 320 West 38th Street.

Date IssuedCategoryDescriptionStatusComments
2024-02-22V-DOB VIOLATION - ACTIVEFAILED TO FILE FISP CYCLE 9C TECHNICAL REPORT BY 2/21/2024
2023-10-04V*-DOB VIOLATION - DISMISSEDFAILURE TO CERTIFY CORRECTION ON IMMEDIATELY HAZARDOUS (CLASS 1) ECB VIOLATION000810 PAID INVOICE 908340362024-07-24
2023-05-01V-DOB VIOLATION - ACTIVETHE OCCUPIED PARKING STRUCTURE WITH CONCRETE FRAMING OBSERVED TO HAVE BI-DIRECTIONAL RUNNING CRACK IN SEVERAL LOCATIONS. CRACKS ON THE CEILINGS AND WALLS OBSERVED @ VARIOUS LVLS/LOCATIONS THROUGHOUT THE CELLAR AND SUB-CELLAR. ALSO, OBSERVED EXCESSIVE SPALLING MASONRY AND WATER DAMAGE ON THE UNDERSIDE OF SLABS BY B2-B4.
2021-09-01V*-DOB VIOLATION - DISMISSEDFAILURE TO CERTIFY CORRECTION ON IMMEDIATELY HAZARDOUS (CLASS 1) ECB VIOLATION000810 PAID INVOICE 904904242021-10-13
2021-06-19V*-DOB VIOLATION - DISMISSEDDUE TO VEHICLE STRIKING BUILDING CAUSING NON STRUCTURAL DAMAGEKICKER PIPES AND INFORMATION PANEL WAS INSTALLED. OK TO DISMISS2022-07-01

Indoor Environment Complaints (DOHMH)

The table below shows indoor environment complaints received regarding the conditions at 320 West 38th Street. The information includes the date, type, description, and status of each complaint. The data is sourced from DOHMH/311.

Bedbug Infestations

The table below shows the bedbug reports filed by the landlord for 320 West 38th Street. The information includes the file date, infested units, eradicated units, re-infested units, filing start date, and filing end date. The data is sourced from DOHMH. Landlords are required to file these reports; missing data may indicate non-compliance.

File DateInfested UnitsEradicated UnitsRe-infested UnitsFiling Start DateFiling End Date
2024-12-171102023-11-012024-10-31
2023-12-040002022-11-012023-10-31
2022-12-021102021-11-012022-10-31
2021-12-020002020-11-012021-10-31
2021-03-290002019-11-012020-10-31

Rodent Inspections

Recent rodent inspection results for 320 West 38th Street. Data from NYC DOHMH.

DateTypeResult
2025-01-08BAITBait applied
2024-12-05BAITBait applied
2024-11-27BAITBait applied
2024-10-18InitialPassed
2024-09-27CompliancePassed

HPD Litigation Explanation

The table below shows the HPD litigation records for 320 West 38th Street. The information includes the open date, case type, status, judgement, penalty and whether harassment was found. The data is sourced from HPD.

Source: HPD
Open DateCase TypeStatusJudgementPenaltyHarassment found

OATH Cases Explanation

The table below shows the Office of Administrative Trials and Hearings cases for 320 West 38th Street. The information includes the date, agency, respondent, charge, result, penalty, and status. The data is sourced from OATH.

Source: Office of Administrative Trials and Hearings (OATH)
DateAgencyRespondentChargeResultPenaltyStatus

ECB Violations

Environmental Control Board violations for 320 West 38th Street. Data from ECB.

DateNumberRespondentDescriptionStatusPenaltyBalance Due
2023-10-1137025635PWEST 38TH STREET LLCFAILURE TO COMPLY WITH THE COMMISSIONER'S ORDER IN DOB VIOLATION VIO23-01255, DATED 5/1/2023. RESPONDENT WAS REQUIRED TO SUBMIT AN ENGINEER'S REPORT CONCERNING STRUCTURALLY DEFICIENT CONDITIONS. AS OF 10/11/202ACTIVE2500.00.0
2023-05-0139085082LWEST 38TH STREET LLCOBSERVED THE GARAGE WITH BI-DIRECTIONAL RUNNING CRACKS ON THE WALLS AND CEILINGS IN VARIOUS LOCATIONS. IN THE CELLAR, RIGHT WALL BY THE RAMP, BY THE A-B WALL SIGN, ON THE CEILING IN SEVERAL PLACES. SUB-CELLAR BACTIVE1250.00.0
2022-06-0235652832YARKADIUSZ SWIECHOWICZWORK DOES NOT CONFORM TO APPROVED CONSTRUCTION DOCUMENTS AND/OR APPROVED AMENDMENTS.NOTE:AT TIME OF INSPECTION OF ACTIVE JOBSITE FOR FACADE WORK UNDER ALTERATION PERMIT #123780006 OBSERVED SUSPENDED SCAFFOLD ONRESOLVE2500.00.0
2022-06-0235652833XSHR GROUP INCFAILURE TO MAINTAIN/DISPLAY ON SITE DOCUMENTS REQUIRED BY BC CHAPTER 33.NOTE:AT TIME OF INSPECTION OF JOBSITE FOR FACE WORK UNDER ALTERATION PERMIT #123780006 OBSERVED ACTIVE WORK REQUEST FOR PRE-SHIFT DAILY SARESOLVE1250.00.0
2022-06-0235652834HJHR GROUP INCWORK DOES NOT CONFORM TO APPROVED/ACCEPTED SIDEWALK SHED DRAWINGS.NOTE:AT TIME OF INSPECTION OF ACTIVE JOBSITE FOR FACADE WORK UNDER ALTERATION PERMIT #123780006 OBSERVED SWS ERECTED AT EXP #1 & #3 WITH ACTIVERESOLVE1250.00.0

Alternative Enforcement Program (AEP) Explanation

The table below shows the Alternative Enforcement Program (AEP) records for 320 West 38th Street. The information includes the start date, start violations, discharge date, and status. The data is sourced from HPD.

Source: Department of Housing Preservation and Development (HPD)
Start DateStart ViolationsDischarge DateStatus

Vacate Orders Explanation

The table below shows the vacate orders for 320 West 38th Street. The information includes the effective date, rescinded date, reason, type, and units. The data is sourced from DOB.

Source: Department of Buildings (DOB)
Effective DateRescinded DateReasonTypeUnits

Work Orders Explanation

The table below shows the work orders for 320 West 38th Street. The information includes the date created, type, description, and charge. The data is sourced from HPD.

Source: Department of Housing Preservation and Development (HPD)
Date CreatedTypeDescriptionCharge

Liens Explanation

The table below shows tax and water liens for 320 West 38th Street. Information includes tax class, month, water only flag, amount, and cycle. Data is sourced from NYC Department of Finance.

Source: NYC Department of Finance
Tax ClassMonthWater OnlyAmountCycle

Case NumberDateTypeStatusDetails

Sales Records

Sales transactions for 320 West 38th Street. Data includes sale date, price, buyer, and seller.

DatePriceBuyerSeller

Asbestos Records

Asbestos abatement filings and records for 320 West 38th Street. Data includes filing date, type, and status.

Start DateEnd DateStatusProcedureFloor

Fire Violations

Violations issued by the Fire Department for this property.

Violation NumberDateDescriptionStatus

Fire Inspections

Fire Department inspection records for this property.

Fire Certificates

Fire safety certificates for this property.

TypeIssue DateExpiration

Water Connections

Water connection permits and records for 320 West 38th Street. Data includes connection type, date, and status.

MaterialRecord Type

Elevator Permits

Elevator permit records for 320 West 38th Street. Data includes permit type, issue date, and status.

TypeIssue DateStatus

Landmark Violations

Landmark preservation violations for 320 West 38th Street. Data includes violation date, type, and status.

DateTypeStatus

Planning Projects

City Planning (ZAP) project applications for this building. Data includes project ID, status, borough, and lot/block information.

Project IDStatusBoroughBlockLot
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Building Permits

Department of Buildings issued building permits for this property. This includes permits for construction, alteration, and demolition work. Data includes permit type, job number, status, and issue date.

Permit TypeJob NumberStatusIssue Date

Electrical Permits

Department of Buildings issued electrical permits for this property. This includes permits for electrical work, installations, and modifications. Data includes permit type, job number, status, and issue date.

Permit TypeJob NumberStatusIssue Date

How 320 West 38th Street Compares

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