66 West 38th Street, Manhattan, NY 10018

66 West 38th Street, a 46-story Class A building constructed in 2001 with 374 units, is currently experiencing significant building-wide maintenance issues as evidenced by multiple recent complaints. In June 2025, there were several reported problems with heating/hot water and water supply systems, with at least eight complaints related to plumbing and two regarding heat/hot water issues during this period alone. These complaints were categorized as immediate emergencies, though some inspections were not completed due to access issues.

The building has also faced recurring water supply problems, with similar complaints documented in May-June 2025. Historical records show ongoing maintenance challenges, including a pattern of heating system issues, with a similar building-wide heat/hot water complaint recorded in October 2022. The property has documented bedbug activity, with infestations reported in units between 2019 and 2025, though all cases were marked as eradicated. Building management has shown compliance with various inspection requirements, including three passed rodent inspections between 2010-2012, and completed several elevator-related repairs in 2021-2022.

The building experienced some regulatory challenges, notably in 2020 when violations were issued regarding improper gas line installations in the fifth-floor laundry room, though these were subsequently resolved. There have been several complaints about work being done without proper permits between 2023-2024, though inspections did not warrant any violations. The building's management has generally responded promptly to most service requests, though there have been multiple instances where HPD inspections could not be completed due to access issues. Recent records indicate consistent maintenance activity, with multiple emergency work permits issued between 2018-2020 for various repairs and improvements.