311 West 48th Street, Manhattan, NY 10036

The 4-story mixed-use building at 311 West 48th Street, owned by Bright Management and located in Hell's Kitchen, has demonstrated a generally stable maintenance record since its construction in 1925. The most concerning recent incidents involve two separate food poisoning complaints in late 2023 and December 2024, both deemed isolated by the Department of Health and Mental Hygiene.

The building has experienced multiple heat and hot water complaints over the years, with five emergency complaints filed in October 2019 regarding building-wide issues, and two apartment-specific complaints in November 2021 and February 2023, though inspections were unable to gain access to the apartments in question. The property faced violations in 2022 for failure to maintain building code compliance, specifically regarding front steps, which resulted in a $500 penalty. A bedbug reportable condition was noted in April 2021, though subsequent annual filings (2021-2024) show no infested or re-infested units, indicating effective pest management.

The building has maintained a clean record regarding rodent control, passing all inspections from 2018 through 2024. Regular bedbug reporting from 2019 through 2024 has shown consistent zero infestation reports, suggesting effective monitoring and treatment protocols. The building's management has generally responded appropriately to complaints, as evidenced by the 109 closed complaints on record.