328 West 49th Street, Manhattan, NY 10019

The 5-story, 20-unit building at 328 West 49th Street in Hell's Kitchen, owned by 328 W 49, LLC, has experienced several maintenance and safety issues in recent months. As of July 2025, there are open complaints regarding plumbing problems with toilets and issues with smoke detectors. Between April and May 2025, multiple plumbing-related complaints were reported and subsequently addressed, including problems with sinks and bathtubs/showers.

The building has also faced various maintenance challenges throughout 2024-2025, including water leaks, safety concerns with fire escapes, door/window problems, issues with walls requiring paint/plaster work, and roofing concerns. Significant violations were documented in December 2024 in apartment 3RE, including deficiencies in smoke detectors, carbon monoxide detectors, door self-closing mechanisms, visible mold, and evidence of a pest infestation (roaches). The building has undergone multiple rodent inspections between 2022 and 2025, with several showing rat activity, though a compliance inspection in March 2025 passed.

While there have been several complaints about illegal hotel rooms and safety concerns regarding egress systems between 2018 and 2024, these investigations often resulted in inspectors being unable to gain access. Maintenance records show a pattern of plumbing issues, with multiple toilet, sink, and water-related complaints recurring regularly. The building's history shows consistent efforts to address various maintenance issues, as evidenced by numerous permits issued for plumbing and electrical work between 2018 and 2020, though some recent complaints remain unresolved.