311 West 51st Street, Manhattan, NY 10019

The three-story, five-unit building at 311 West 51st Street in Hell's Kitchen, owned by Jeannine Touchard and constructed in 1920, is currently experiencing significant heating system issues, with multiple emergency complaints regarding lack of heat and hot water affecting the entire building filed in late November 2023. These complaints, which were initially filed on November 23 and 24, 2023, remain problematic as of the latest information, with one being closed as a duplicate of another and the Department of Housing Preservation and Development (HPD) unable to gain access for inspection in another case.

The building has open violations from 2021 through 2024 related to the failure to file annual bedbug reports as required under Housing Maintenance Code Section A, though it should be noted that these violations are administrative in nature. The property has a history of various complaints documented through the Department of Buildings, including a work without a permit complaint in 2024 (which warranted no violation), issues with a sidewalk shed in 2021, and concerns about fencing and electrical wiring in 2020, none of which resulted in violations.

Importantly, the building has consistently passed rodent inspections between 2017 and 2024, suggesting good pest control management, and while there have been multiple complaints about building systems and safety features over the years, most were found to have no violations upon inspection. The most recent rodent inspection from July 2024 shows ongoing compliance with health department standards.