328 West 53rd Street, Manhattan, NY 10019

328 West 53rd Street is a 41-unit, 6-story old law tenement building constructed in 1920 in Hell's Kitchen, currently managed by 328 West 53rd Owner LLC. The building has experienced recurring heat and hot water issues over the past three years, with emergency complaints filed in 2025 (two incidents), 2024, and multiple incidents in 2022. The Department of Housing Preservation and Development (HPD) has often been unable to gain access to inspect the reported problems, though some complaints were eventually resolved.

In addition to the heating issues, there were unsanitary garbage/recycling storage concerns in 2023-2024. The building's maintenance history includes several notable events, such as multiple Housing Maintenance Code violations in 2021-2022 requiring various safety notices to be posted in common areas, including smoke detector requirements and gas leak procedures. In 2018-2019, there were serious issues regarding construction safety, including a compromised ceiling in Apartment 3C and unpermitted work in Apartment 4C, resulting in Environmental Control Board violations with penalties.

More recent inspections have shown improvement in rodent management, with passed inspections in 2023 and 2024 after previous rodent activity was noted in 2019. The building has maintained a consistent record of bedbug-free status since 2020, with only one reported case in 2018-2019 that was subsequently eradicated. While there have been multiple construction permits issued between 2018 and 2020, indicating ongoing building maintenance and improvements, the recurring heat and hot water issues suggest continuing challenges with building systems maintenance.