550 West 45th Street, Manhattan, NY 10036

The 31-story residential building at 550 West 45th Street in Hell's Kitchen, completed in 2011 and containing 699 units, is currently experiencing multiple significant maintenance issues as of mid-2025. Most pressing are ongoing heat and hot water system problems, with three related service requests filed in May 2025 that remain open, and a new complaint about mold that was filed in late May 2025. The building has experienced recurring heat/hot water issues throughout 2025, including emergencies affecting the entire building.

Additional maintenance challenges are evident from various HPD inspections in March-April 2025, which documented problems with floors, windows, and multiple violations requiring attention. The building has also faced pest control challenges, with bedbug infestations reported in 2024-2025 and insect infestations noted in apartment 1917 in late 2024. The property has a history of maintenance and compliance issues over recent years, including multiple Housing Maintenance Code violations related to floors, baseboards, and interior doors in apartment 1810. While several previous violations were closed, there are currently open violations regarding window frames and floor issues in this apartment.

Building systems have been another area of concern, with several Department of Buildings complaints regarding elevator service and energy efficiency compliance between 2019 and 2024. The building's management has generally responded to violations and complaints, as evidenced by multiple permits issued between 2018-2022 for various repair and maintenance work. A rodent inspection in October 2024 passed, following earlier inspections in 2020 that showed rat activity, indicating an ongoing focus on pest management. The building's location and modern construction date suggest typical urban maintenance challenges, but the frequency and nature of recent complaints indicate current systematic issues with building systems and maintenance that should be monitored.