723 11th Avenue, Manhattan, NY 10019

The five-story, 11-unit residential building at 723 11th Avenue in Hell's Kitchen, owned by Stephanie Buchheim, has experienced recurring maintenance issues and recent concerning patterns, particularly regarding water-related problems. The most recent complaint, filed in February 2025, involved a heavy water leak that HPD attempted to inspect but could not gain access. This follows a pattern of water-related issues, including a slow leak reported in November 2024 and a mold complaint from August 2024. Numerous recent complaints (2024) suggest access challenges for inspectors, with multiple instances where HPD inspectors could not gain access to the premises, particularly regarding issues with the building's bell/buzzer/intercom system, door/window problems, and a ceiling paint/plaster issue.

A concerning pattern has emerged in 2024 with multiple complaints about the boiler system, including two defective boiler complaints in November 2024, with one resulting in a penalty regarding leaking conditions, and two separate complaints about work without a permit, suggesting potential maintenance and safety compliance issues. The building's maintenance history shows some positive aspects, including consistently passing rodent inspections since 2010 and no reported bedbug infestations in the past several years. However, the building has experienced various maintenance challenges, as evidenced by multiple Housing Maintenance Code violations recorded in 2021 for Apartment 2R, including issues with baseboards, doors, windows, carbon monoxide detectors, smoke detectors, ceiling and wall paint, and an infestation that required addressing. The building has also faced compliance challenges with the Tenant Protection Plan requirements in 2021, resulting in violations for failing to properly notify and distribute required information.

While some violations have been resolved or closed with penalties paid, there are still active ECB violations regarding the boiler system from 2024, and an open complaint from July 2025 regarding a window pane issue suggests ongoing maintenance challenges. The property has a documented history of regular inspections and compliance with various housing requirements, but the recent pattern of water-related issues and inspection access challenges raises concerns about building maintenance responsiveness. The most recent building permits available are from 2021, and while there have been multiple housing code complaints, many have been addressed and closed appropriately. The absence of recent bedbug reports and the consistent passing of rodent inspections suggest that while there are ongoing maintenance issues, the building is generally meeting basic health and safety requirements, though some recent violations and complaints remain unresolved.