2 Amsterdam Avenue, Manhattan, NY 10023

The 35-story residential building at 2 Amsterdam Avenue, owned by Richard Mason and constructed in 1991, has 381 units and is located in Manhattan's Upper West Side neighborhood. The property has experienced recurring heating and hot water issues in 2025, with multiple HPD complaints between January and May 2025, including at least seven emergency heat/hot water complaints in May 2025 alone. Additionally, there have been several plumbing/water supply complaints during the same period, including attempts at inspection that could not be completed.

The building has documented bedbug issues in recent years, with reports showing one infested unit in both 2023-2024 and 2024-2025 reporting periods, though these were reportedly addressed. The property has maintained compliance with rodent inspections, passing all inspections conducted from 2016 through 2025. The building's elevator system has been a recurring focus of attention, with multiple complaints and violations related to elevator service between 2018 and 2022, including a 2022 violation regarding single-device elevator operation and various maintenance issues.

Department of Buildings records show both routine and emergency work permits issued between 2018 and 2021. Environmental Control Board violations from 2019-2020 indicate various issues requiring correction, including problems with light bulbs, elevator brakes, and compliance with critical examination requirements, though most have been resolved or dismissed. Recent building management has shown responsiveness to complaints, with most HPD cases from 2025 being closed promptly, often with indications that the reported issues had been corrected. The building's maintenance history suggests ongoing challenges with basic services such as heat/hot water and plumbing systems, despite regular inspections and some successful resolutions of specific complaints.