180 West End Avenue, Manhattan, NY 10023

180 West End Avenue, a 29-story Class A building constructed in 1965 and containing 452 units, has experienced persistent heat and hot water issues over the past two years. Between October 2023 and May 2025, there have been at least 10 documented complaints about building-wide heating and hot water problems, most recently in May 2025, including two emergency complaints filed just prior to their closure. The Department of Housing Preservation and Development (HPD) has frequently noted difficulty accessing units for inspection during these complaints, while several complaints have been marked as duplicates of existing reports.

Notably, in 2023, violations were recorded for inadequate hot water supply in both apartment 30C and cold water supply issues in apartment 19M. The building has maintained consistent rodent inspection compliance, passing all inspections from 2017 through 2025. Other significant issues include elevator concerns, with a violation for a single-device operation noted in 2021, and multiple housing maintenance code violations in 2022-2023 related to apartment maintenance, including problems with smoke detectors, carbon monoxide detectors, and various maintenance issues in apartment 19M.

Recent permits indicate ongoing work at the property, with two permits issued in 2024 for unspecified work. While there have been some bedbug reports in the past (notably in 2018 and 2022), the most recent filings for 2023-2024 show zero reported infested units. The building's management has generally responded to violations and complaints, with many issues being resolved through repairs or corrections, though a 2023 violation for work without a permit remains active with a $1,250 penalty.