1 West End Avenue, Manhattan, NY 10023

1 West End Avenue, a 43-story Class A residential building completed in 2014, currently displays several maintenance and building system concerns. Most significantly, there are multiple unresolved issues related to water leaks, window frames, and general maintenance matters documented through 311 service requests and Housing Maintenance Code Complaints. In 2025, there have been ongoing health department concerns about a food establishment, and various housing maintenance violations including problems with flooring/stairs, water leaks, and window frames, many of which inspectors were unable to access for verification.

More recently, in July 2025, rodent inspections passed, maintaining a positive sanitation record regarding vermin control. The building's management has faced various structural and operational challenges, as evidenced by multiple Department of Buildings complaints and violations. These include a recent Environmental Control Board violation regarding delayed notification of unsafe conditions (with a $2,500 penalty) and a garage ceiling issue with cracks observed in November 2023.

There have been periodic elevator-related complaints and service interruptions, as well as several historical code violations related to safety systems that have been resolved. The property has maintained a consistent record of bedbug inspections showing no or minimal infestation issues since 2019, though there was one documented occurrence in 2019-2020. While many complaint investigations have resulted in no violations being found, the pattern of complaints and maintenance requests suggests ongoing attention is required to maintain building systems and resident comfort.