11 West 84th Street, Manhattan, NY 10024

The five-story, 5-unit tenement building at 11 West 84th Street, owned by Michelle Goldstein, has experienced recurring heat and hot water issues over the past several years, with the most recent incidents occurring in late 2024. Between 2023 and 2024 alone, there were at least six documented instances of heat/hot water complaints affecting either the entire building or individual apartments, with multiple situations in October-November 2024, October 2023, and January 2021. The building was also subject to two notable complaints in 2025 regarding building shaking/vibration, with one resulting in an Oath violation.

In 2023, there was an Environmental Control Board violation concerning improperly supported window A/C units on the 2nd and 5th floors, though this was subsequently resolved. Despite the heating system challenges, the building has demonstrated compliance in several other areas. Bedbug reports from 2021 to 2025 consistently show zero infested units, and recent rodent inspections conducted in 2023 and 2024 have passed without issue, though there was one "Rat Activity" finding in April 2022. The building has maintained annual bedbug reporting compliance as evidenced by multiple filings over the past few years, indicating attention to pest management protocols.

Housing Maintenance Code violations related to bedbug reporting requirements were noted in both 2023 and 2022, though these appear to have been resolved based on subsequent filings showing no infested units. The building's heat and hot water system appears to be a persistent challenge, with multiple complaints over the years indicating this issue has not been fully resolved. The recent building shaking complaints in 2025 warrant attention, though the exact nature and cause of these concerns are not fully documented in the available data. The property's maintenance record shows generally prompt response and resolution to complaints, with multiple instances where HPD verified correction of reported issues.