971 Lexington Avenue, Manhattan, NY 10021

The five-story, seven-unit building at 971 Lexington Avenue in the Upper East Side, owned by Lisa Quattrocchi, has experienced several notable issues in recent years, most significantly during the winter of 2021 when multiple heat and hot water complaints were filed and investigated by the Department of Housing Preservation and Development (HPD), including one emergency complaint on January 24 that was resolved promptly. The building achieved significant improvements in 2023, with no bedbug infestations reported between 2022-2025, and passed several rodent inspections in recent years, including a successful rodent inspection in May 2023.

However, there were concerning safety violations in 2021, including an emergency violation regarding self-closing doors at the boiler room in the basement, and missing safety certificates near mailboxes on the first story. The building's safety record shows a mix of challenges and improvements. In 2018, apartment 3B had multiple safety violations related to missing smoke and carbon monoxide detectors, as well as a rodent issue, all of which were resolved by July 2018.

More recent inspections in 2022-2023 have been mostly favorable, with the exception of two instances of rat activity noted in July and August 2022, though the building passed subsequent inspections. A Department of Buildings investigation in December 2023 regarding an alleged improper vent/exhaust installation was closed in February 2024 with no violations found. The building has maintained regular bedbug reporting compliance since 2019, consistently reporting zero infestations or eradications, indicating effective pest management practices.