10 West 138th Street, Manhattan, NY 10037

The 7-story, 76-unit building at 10 West 138th Street in Harlem, owned by Gen Chauncy Hooper Towers, has experienced several recurring maintenance issues over the past few years, with the most pressing concerns emerging in 2024 and continuing into 2025. Recent complaints include three indoor air quality incidents related to chemical vapors and gases between November and December 2024, and ongoing rat activity as evidenced by inspections throughout 2024-2025.

The building has a documented history of heat and hot water problems, with multiple emergency complaints recorded between 2019 and 2022, though inspections typically found no violations or confirmed restoration of services. The property has also faced pest control challenges, with a significant bedbug infestation documented in late 2019 (affecting 8 units), followed by successful eradication, and reports of cockroach and rodent issues, particularly in 2G and 6L apartments. The building's maintenance record shows periodic inspections and response to various issues, demonstrated by multiple permit issuances for emergency work between 2018 and 2020.

Recent bedbug reporting from 2021-2025 indicates zero current infestations, suggesting successful management of this particular issue. Compliance inspections in 2023-2024 showed rat activity, though responses varied between "Passed" and "Failed for Other Reasons." The property has maintained regular temperature regulation through various heating systems, as evidenced by prompt HPD responses to heat complaints, noting that conditions were often restored before or during inspections. While the building has experienced multiple service disruptions and maintenance challenges, the majority of historical violations appear to have been addressed, with no current outstanding violations in the system as of October 2023.