409 East 120th Street, Manhattan, NY 10035

The 12-story, 197-unit residential building at 409 East 120th Street in East Harlem, owned by Acacia Gardens Affordable LLC, was completed in 2017. The property has experienced several recurring maintenance issues, with many recent complaints focusing on safety systems, including ventilation and carbon monoxide detectors, which were reported in June 2025 and resulted in violations. There are also open housing maintenance code complaints regarding pest problems.

Multiple inspections in 2025 documented rat activity, and in December 2024, significant violations were issued for Apartment 5A and 10L, including issues with smoke detectors, carbon monoxide detectors, and various maintenance problems affecting walls, ceilings, and water systems. Earlier records show consistent issues with elevator systems, building shaking concerns, and multiple inspections revealing pest-related problems, including a 2019 infestation in two units. The building's maintenance history indicates ongoing challenges with basic systems and safety compliance, as evidenced by recent violations and open complaints.

While some inspections in 2024-2025 resulted in "no violation warranted" findings, the pattern of complaints suggests persistent maintenance and safety system issues. The property has also faced regulatory scrutiny, with an open violation for ventilation systems as of June 2025, though many of the 2025 complaints regarding plumbing, electrical, and other maintenance issues were found not to violate housing laws during HPD inspections. The building has undergone various inspections and entered into multiple compliance agreements, though the persistence of certain issues suggests ongoing challenges with maintenance and safety system upkeep.