28 West 97th Street, Manhattan, NY 10025

The 14-story, 247-unit building at 28 West 97th Street in the Upper West Side, owned by Smajlje Srdanovic, has experienced several concerning issues in recent years, most notably a current unresolved complaint from June 2025 regarding construction lead dust in common areas and apartments. The first half of 2025 saw multiple incidents affecting basic services, particularly concerning heat and hot water systems, with eight separate complaints between January and March 2025, all of which were marked as resolved but indicate possible recurring infrastructure problems.

Additional environmental concerns were documented in 2025, including an indoor air quality issue involving chemical vapors in February and a plumbing water supply problem in March. The building's maintenance history reveals a pattern of challenges, including unsanitary conditions (with ongoing pest issues reported in June 2025), and a notable cluster of violations related to elevator safety, illegal hotel rooms, and various system inadequacies between 2019 and 2025.

Noteworthy safety-related incidents include a 2020 situation involving inadequate sprinkler system conditions and a gas utility referral, though these were subsequently addressed. The property has demonstrated some improvement in pest management, with zero reported bedbug infestations in the past four annual reporting periods (2021-2024), following a previous outbreak in 2018-2019 when five units were affected. While many complaints have been resolved, their frequency and nature suggest ongoing maintenance and infrastructure challenges within the building.