868 West End Avenue, Manhattan, NY 10025

868 West End Avenue, a four-story, 10-unit residential building constructed in 1899 and currently owned by Alan Garfield, has experienced recurring heating and hot water issues over the past few years. Most notably, there have been multiple building-wide heat and hot water complaints, with the most recent occurring in January 2024.

A cluster of similar complaints emerged between November 2022 and May 2023, during which violations were issued and multiple emergency complaints were recorded. The building has also faced several maintenance challenges, including general issues with cooking gas (November 2022), and problems with cabinets and appliances (December 2022).

While the building's bedbug reports from 2019 to 2025 show no infestations, there are several open violations from November 2022 related to heat and hot water supply in apartment 4B, as well as issues with access to the heating system in the basement. Recent inspections in 2024 have shown compliance with rodent control measures, passing inspections in October 2024 and September 2023, though there was one instance of rat activity noted in April 2022. The building's heat and hot water systems remain a persistent concern, as evidenced by repeated complaints and violations over the past three years, along with documented HPD inability to gain access for inspections in some cases.