308 West 103rd Street, Manhattan, NY 10025

308 West 103rd Street is a 13-story, 73-unit residential building constructed in 1961 in Manhattan's Upper West Side, currently owned by Martha Stolley. The building has experienced recurring heat and hot water issues, with two emergency complaints reported in 2025 alone (on January 9 and May 22), though both were resolved shortly after inspections confirmed restoration of services. In 2024, the Department of Health and Mental Hygiene investigated a rat sighting complaint but found no violations, and the building has generally passed recent rodent inspections (most recently in August 2024).

The building has a history of multiple elevator-related complaints, particularly during 2021, when several violations regarding missing components and inspection access were documented. Two significant violations were recorded in 2022 regarding plumbing work done without proper permits, resulting in an Oath Violation being served. The building underwent facade-related issues in 2019-2020, with multiple violations concerning safety measures like missing debris netting and sidewalk shed removal while the building was still designated as "unsafe." These violations were eventually resolved.

The property has maintained a clean bedbug record since 2019, with zero reported infestations in the most recent three reporting periods. Regulatory compliance has been generally met, though there were two recent violations regarding failure to file required reports (FISP Cycle 9B Technical Report in 2023 and Benchmarking Report in 2022), both of which were dismissed after follow-up confirmation. The building's permit history shows regular maintenance and work being performed under various permits, with the most recent permits issued in 2021-2022 covering plumbing and elevator-related work.