115 West 138th Street, Manhattan, NY 10030

The five-story, 10-unit building at 115 West 138th Street in Harlem, owned by Princess Palmer, has experienced recurring maintenance issues since 2020, with the most pressing concerns revolving around heat and hot water systems, plumbing, and pest control. Most recently, in early 2025, there was an unresolved complaint regarding an electric/gas range that an HPD inspector couldn't access for examination. In late 2024, multiple heat/hot water complaints were filed, both for individual apartments and the entire building, though some were reported as corrected during HPD follow-ups.

The building has also faced plumbing issues, including a water supply complaint in March 2023 and a slow water leak complaint in September 2023. Significant violations were issued in 2023-2024, particularly pertaining to Apartment 3A, where multiple health and safety concerns were documented, including rodent infestations (mice and roaches), defective carbon monoxide and smoke detectors, and issues with wall surfaces and paint. The building's safety systems have been a focus of regulatory attention, with violations in 2024 regarding fire egress and self-closing doors, and past boiler-related issues documented in 2020 and 2022.

While there have been periodic pest control challenges, including documented violations in 2022 and 2023, more recent rodent inspections in 2025 and late 2024 have shown passing results. The building's management has demonstrated some responsiveness to complaints, as evidenced by closed cases and repairs, though access issues have sometimes hindered full investigations. The property has maintained compliance with bedbug reporting requirements, showing no infestations in the past three reporting periods from 2022-2024.