540 West 163rd Street, Manhattan, NY 10032

The 7-story residential building at 540 West 163rd Street in Washington Heights, built in 2008 and containing 13 units, has experienced several recurring issues over the past two years, most notably with its heating and hot water systems. There have been multiple emergency complaints about lack of heat and hot water affecting the entire building, with the most recent incident occurring in May 2025 and previous occurrences in April 2024 and November 2023. The building has also faced water leak issues, with one remaining in progress as of October 2023, and pest-related problems, particularly regarding a pattern of unsanitary conditions associated with pests that began in late 2022 and persisted through 2023.

Apartments 1A and 5B were specifically noted for pest violations, with documented rodent and roach infestations. The property has an active safety profile with various Department of Buildings violations and environmental control board issues. These include violations related to elevator safety (2023), emergency door locking mechanisms (2020), and maintenance of unobstructed exit pathways (2019).

The building's elevator system has required attention for various safety compliance issues, with associated fines being paid. While the building has been compliant with bedbug reporting requirements since 2021, showing no recorded infestations, the rodent inspections have revealed mixed results, with several years of "failed for other reasons" findings in 2018-2019, though passing inspections in 2022-2024. The building's ownership structure has included multiple entities, with the current owner as Jiashuenn Wu, and there have been several complaints regarding potential illegal hotel operations between 2018-2019, though inspections were unable to gain access for verification.