565 West 188th Street, Manhattan, NY 10040

565 West 188th Street, a 30-unit, 5-story New Law Tenement building in Washington Heights built in 1930 and currently owned by Ibrahim Ossman, has experienced persistent heating and hot water issues throughout 2025. The building suffered multiple heat and hot water service interruptions between February and April 2025, with ten separate complaints filed through 311 and the Housing Maintenance Code system, most recently in April 2025. While these complaints were generally closed after inspections, they consistently indicated either no access to units or temporary restoration of services.

The building's maintenance history reveals recurring heating system concerns, with three boiler-related complaints filed between 2022 and 2025, including a 2025 complaint about a defective boiler that was ultimately closed with no violations found upon inspection. In addition to the heating issues, the building has faced various safety and maintenance challenges. Apartments 51 and 43 were cited in 2023-2024 for lacking essential safety equipment, including smoke detectors and carbon monoxide detectors. Additionally, there was a documented mold issue in apartment 43 in late 2024.

A 2022 Environmental Control Board violation noted several mechanical issues in the boiler room, though these were resolved. On a positive note, the building has maintained a clean record regarding bedbugs, with all annual reports from 2019-2024 showing no infestations. Recent rodent inspections from 2019 through April 2025 have all passed, indicating effective pest management. While the building has consistently addressed violations and safety concerns, the recurring heating system problems, particularly during winter months, represent the most significant ongoing challenge for residents.