500 East 165th Street, Bronx, NY 10456

The 128-unit, 8-story building at 500 East 165th Street in Morrisania, built in 2007 and currently owned by Jessica Clemente, has experienced persistent maintenance issues in recent years, particularly in 2025. The building has had multiple 311 complaints and Housing Maintenance Code complaints related to unsanitary conditions, including mold and pest infestations, with the most recent complaints about mold and pests filed in May 2025. There were also several appliance-related complaints in March-April 2025, though inspectors were unable to gain access to the units for these inspections. The building has documented bedbug infestations in multiple units between 2019 and 2024, with the most recent reports showing infestations in two units in both 2023 and 2024.

More recent issues include emergency plumbing problems in May 2025 affecting toilets and bathtubs/showers, and flooring concerns. The building's elevator system appears to be a significant ongoing concern, with two active complaints in 2025 regarding single device service and multiple devices on the property. The building's facade has undergone inspection and maintenance, with violations noted in 2022-2023 related to unsafe conditions and brick displacement, though these were ultimately resolved. Importantly, there have been recurring rodent activity issues noted in inspection reports from 2018 through 2023, with multiple bait applications recorded between 2022 and 2023.

The property has shown regular HVAC and energy reporting violations, including failed energy usage benchmarking reports, though many of these violations have been dismissed upon correction. The building's maintenance history suggests ongoing challenges with pest control, plumbing systems, and elevator reliability, while also demonstrating responsiveness to regulatory requirements when violations are issued. Recent complaints indicate a continued pattern of unsanitary conditions affecting resident quality of life. The property has maintained compliance with most Housing Maintenance Code requirements, as shown by the closure of many violations upon correction, though the frequency of recurring issues suggests ongoing maintenance challenges.