383 East 162nd Street, Bronx, NY 10451

383 East 162nd Street, a 10-story, 217-unit residential building completed in 2012 and currently owned by Cesar Caceres, has been experiencing significant maintenance issues throughout 2025. The building's most pressing concerns include multiple open housing maintenance code complaints from June 2025 related to unsanitary conditions (pests and mold), water leaks (both slow and heavy flow), and a range of building system failures. The property has also generated numerous 311 service requests in recent months, with particular attention needed to recurring heat/hot water problems, plumbing issues, and building system malfunctions including the bell/buzzer/intercom system.

There is currently a cluster of open violations related to apartment 3C from late 2024, including mold problems, pest infestations, and various maintenance issues such as broken plaster surfaces and door problems. The building's elevator system has been a persistent source of concern, with multiple active complaints in 2025 regarding both single and multiple devices on the property. Historical records show a pattern of elevator-related violations dating back to 2019, including a 2024 ECB violation for an out-of-service device that created hazardous conditions, resulting in a $3,125 penalty.

Additionally, while the building has maintained some level of pest control management through rodent inspections and treatments, including bait application in 2025, there have been recurring issues with rat activity documented in multiple inspections throughout 2023 and 2024. The property has shown periodic bedbug incidents as well, with reports of infested units in recent years, though with eradication efforts documented. The building's maintenance history reveals ongoing challenges with basic services and building systems, including repeated violations for failure to properly maintain and repair essential elements like ceilings, walls, and plumbing systems. The current pattern of complaints and violations suggests an accumulation of maintenance issues affecting resident comfort and safety, with particular emphasis needed on addressing persistent problems with heating systems, elevator reliability, and pest control measures.