911 East 165th Street, Bronx, NY 10459

911 East 165th Street is a two-story, 18-unit residential building constructed in 1989 and currently owned by Raymond Ramos. The property has recently experienced recurring heat and hot water issues, with multiple complaints filed between May and June 2025, some of which resulted in HPD violations. These complaints, particularly about building-wide heating and hot water problems, suggest ongoing maintenance challenges.

In 2024, significant violations were documented including inadequate heating and hot water supply in a second-floor apartment (2C), though some violations from earlier inspections were subsequently closed. Additional maintenance issues have been identified, including various repair needs in apartment 1B (broken cabinets, leaking faucets) as well as evidence of mold in apartment 2F. The building has maintained a generally stable pest management record, with no bedbug infestations reported in the past three years, and successful eradication of two incidents in 2019 and 2020.

Regular rodent inspections have been conducted, with the most recent showing a passed status in March 2022. While the property has had various housing maintenance code violations, many have been addressed and closed, though a few remain open as of the latest inspection dates. The building's heating and hot water systems appear to be an area of particular concern, given the frequency of recent complaints and associated violations.