311 East 178th Street, Bronx, NY 10457

311 East 178th Street is a 3-story, 3-unit Class A residential building located in the Mount Hope neighborhood, constructed in 2006 and currently owned by Madeline Franco. The building has experienced recurring heating and hot water system issues, with multiple emergency complaints filed between 2018-2021, most notably in June 2021 and April 2021 when entire building heat/hot water problems were reported. While most of these complaints were subsequently closed with indications that heat and hot water had been restored, the persistent nature of these issues over several years is notable.

In January 2019, one apartment (Unit 3) received a Class C violation for having hot water exceeding 130 degrees at the kitchen sink and washbasin. The building has maintained a good record with respect to pest management, as evidenced by four consecutive annual bedbug reports (2022-2025) showing zero infested units. Recent inspections also demonstrate consistent rodent control success, with all inspections from 2019 through 2025 passing without issues. While the building has had several Housing Maintenance Code violations, particularly in 2018-2019 regarding safety equipment and notices (including smoke detectors, carbon monoxide detectors, and gas leak procedures), these violations were all addressed and closed, with most being certified as corrected by November 2018.

The most recent building inspections and filings suggest improved conditions, with no bedbug infestations reported in the past three years (2022-2025) and consistently passing rodent inspections. The building's most recent Housing Maintenance Code violations were primarily administrative in nature (regarding bedbug reporting) and were all closed promptly. The multiple heating system issues between 2018-2021 represent the most significant recurring maintenance challenge during the building's history, though it's worth noting that many complaints were filed by multiple tenants reporting similar issues, and subsequent inspections often found the problems had been resolved. The building's overall maintenance record shows attention to addressing violations and complying with annual reporting requirements, particularly with respect to safety equipment and pest management.