328 East 197th Street, Bronx, NY 10458

328 East 197th Street is a 5-story, 27-unit residential building located in the Fordham neighborhood, constructed in 1923 and currently owned by Jose Toro. The property has experienced recurring heating and hot water issues, with multiple complaints documented in 2025 alone, including multiple building-wide and apartment-specific reports of inadequate heat/hot water between February and April 2025, some classified as emergency situations.

The building has also faced maintenance challenges in 2025, with violations issued for plumbing (bathtub/shower), flooring problems, and general cabinet issues, all noted in April 2025 inspections. Housing Maintenance Code Violations from 2019 indicate various safety and maintenance concerns in Apartment 5D, including defective smoke detectors, window issues, door problems, and required repairs to plaster surfaces, though these violations were subsequently closed following certification of corrections. The building's maintenance history shows consistent rodent activity, with inspections in 2024 and 2025 reporting rat activity, though earlier inspections from 2017-2018 showed compliance with rodent control standards.

The property has maintained a clean record for bedbug infestations over the past seven reporting periods from 2018 to 2024, with no reported cases of infestation or re-infestation. Historical records show a violation from 2021 regarding a defective lockset at the building entrance door, and a 2019 inspection documented a water leak issue in Apartment 2B. While these issues have been address through inspections and certifications, the recent pattern of heating/hot water complaints and various maintenance violations suggests ongoing challenges with building systems and infrastructure.