2239 Story Avenue, Bronx, NY 10473

The 2-family house at 2239 Story Avenue in Unionport, owned by Akhter Afroz, has experienced recurring heating and hot water system issues over the past few years, with seven documented complaints between 2021 and 2023, most recently in June 2023. These incidents, classified as emergencies by the Housing Preservation and Development (HPD) department, resulted in violations being issued and required inspections.

The building has also faced one significant water leak issue in December 2022 that required correction, and one heating system complaint from 2021 where heat and hot water were reportedly restored during inspection. Additionally, there appears to be a concerning pattern of inspection access issues, particularly noted in complaints regarding illegal conversions and electrical wiring concerns between 2019 and 2021, where inspectors were unable to gain access on multiple attempts. The most recent DOB complaint from May 2025 also shows a similar access issue.

These historical complaints suggest persistent challenges with both building systems and compliance inspections. While many complaints have been resolved, the frequency of heating-related issues and repeated inspection access problems indicate ongoing maintenance and compliance challenges. All complaints have been officially closed, but the recurrence of similar issues suggests potential underlying system problems.