2011 Holland Avenue, Bronx, NY 10462

The seven-story, 140-unit building at 2011 Holland Avenue, owned by Tracey Dukes and completed in 2007, has experienced recurring issues with heat and hot water, particularly affecting entire building systems. Most recently, in April 2025, there were complaints regarding heat/hot water, mold, and plumbing issues, all of which were reported as corrected upon inspection. The building has a documented history of heat/hot water problems, with similar complaints in December 2024, March 2024, and throughout 2023, including some instances where inspectors could not gain access to verify conditions.

Other notable maintenance issues include periodic mold problems, most recently in March 2025, plumbing problems in March 2025, and a heavy water leak in May 2024. The elevator system has also been a topic of multiple complaints, with inspections in 2023 and 2024 showing no violations were warranted at the time of inspection. The building's maintenance record shows compliance with bedbug reporting requirements from 2021-2024, consistently reporting zero infested units.

Rodent inspections conducted between 2013 and 2020 all passed. However, there have been notable violations and issues related to building safety, including a failure to submit the required parking structure report in 2024 (resulting in a $2,500 penalty) and a 2021 infraction regarding an unsafe facade that resulted in a $10,000 penalty. The building's management has generally responded to complaints, with many being resolved or closed after inspections, though some required multiple complaints to address recurring issues. While many recent complaints have been addressed promptly, the pattern of heat/water issues and periodic maintenance problems suggests ongoing challenges with building systems.