782 Franklin Avenue, Brooklyn, NY 11238

The 8-unit, 4-story residential building at 782 Franklin Avenue in Crown Heights, owned by Sally Gilliland, has experienced several recurring maintenance issues between 2023 and 2025. Most notably, there have been multiple complaints about unsanitary conditions related to pests, with three separate complaints filed in late 2024, none of which could be properly inspected due to lack of access. The building has also faced consistent heat and hot water problems, with emergency complaints in April 2024 and October 2023, and multiple violations related to inadequate heating systems and excessive hot water temperatures, particularly affecting apartment 3B.

Water leak issues were reported and inspected in April 2024, resulting in violations being issued. The property has an active Department of Buildings violation from June 2023 regarding the failure to file a 2020 external low-pressure inspection. There are currently several open housing maintenance code violations from 2024 related to apartment 3B, including defective plaster surfaces and an active mouse infestation.

Previous violations, documented in 2022, included problems with the fire escape system and the accumulation of refuse in the yard. The building has demonstrated compliance with rodent inspections, passing all three inspections conducted in 2023, 2024, and most recently in July 2025. Notably, there have been no bedbug infestations reported in the past three filing periods (2021-2023), though there was a recorded infestation affecting two units in 2019-2020 that was successfully eradicated. The building has received permits for various work, including electrical and plumbing work, in 2018 and 2021, indicating some level of ongoing maintenance and compliance efforts.