396 Monroe Street, Brooklyn, NY 11221

The three-story, three-unit building at 396 Monroe Street in Bedford-Stuyvesant, owned by Sara Eichner, has experienced notable issues with its heating and water systems over the past few years. Most recently, in December 2024, there was another heat/hot water complaint that was investigated but found not to violate HPD housing laws. This followed a similar building-wide heat/hot water complaint in October 2023.

In February 2023, there was a significant cluster of complaints regarding heat/hot water and plumbing issues, with multiple reports indicating problems with both water supply and temperature. The building has also encountered some maintenance issues, particularly in Apartment 1 during a November 2023 inspection, where violations were found related to plaster surfaces, plumbing fixtures, hot water temperature (recorded at 145 degrees), water leaks, and toilet flushing mechanisms, all of which were eventually closed. The building's history shows consistent attention to pest control matters, with annual bedbug reports filed showing zero infested units from 2021 through 2025, indicating effective management of this issue.

Additionally, recent rodent inspections in 2024 and 2022 both passed, suggesting satisfactory conditions in this regard. The property has required monitoring for multiple housing maintenance code violations over the years, with most being addressed and closed appropriately. While the heat and water issues represent the most persistent challenge in recent years, the building's management has generally responded to violations and inspection findings, though access issues during some HPD inspections have been noted.