191 Willoughby Street, Brooklyn, NY 11201

The 14-story, 183-unit building at 191 Willoughby Street, managed by Douglas Boettner and constructed in 1958, has experienced several notable maintenance issues in recent years. Most significantly, there are current and recent concerns regarding heating and hot water systems, including an open complaint from May 2025 and multiple incidents in late 2024 affecting both individual apartments and the entire building. The property has also faced various infrastructure challenges, as evidenced by multiple Housing Maintenance Code violations in November 2024, including issues with walls, ceilings, floors, and ventilation systems, though inspections found some conditions did not violate housing laws.

A water leak affecting a kitchen ceiling in apartment 14L was documented in 2022 and remains open as of 2025. The building's recent history shows persistent heat and hot water system problems, with several emergency complaints between September and October 2024. There have also been concerns about electrical systems, with violations recorded in 2023 for failing to file required inspection reports, though previous years' inspections (2018-2021) show these violations were typically resolved. The property had a notable bedbug infestation record between 2017 and 2021, with multiple units affected, though recent reports from 2022-2023 indicate no new infestations.

The building has consistently passed rodent inspections in 2010, 2013, and 2022, suggesting maintained pest control measures. Recent Department of Buildings complaints regarding Local Law 188/17 compliance inspections establish an ongoing requirement for structural maintenance oversight. The building's maintenance history reveals a mix of persistent infrastructure challenges and generally responsive management to maintenance issues, with many violations being promptly addressed. The property has shown improvements in some areas, such as bedbug control, but continues to struggle with heating system reliability and timely compliance with certain inspection requirements.