112-18 38th Avenue, Queens, NY 11368

As of July 2025, the two-family house at 112-18 38th Avenue in Jackson Heights, owned by Mark Ng, has experienced several significant maintenance issues, particularly in early 2025. The property, built in 1920, has been the subject of numerous 311 complaints and HPD service requests, with particular clusters of problems occurring in January 2025.

These issues included multiple complaints regarding heat and hot water problems affecting the entire building, a substantial water leak, and electrical concerns, all of which were categorized as emergencies. The building also faced important safety concerns, with complaints about carbon monoxide detectors failing to meet requirements, though inspections could not be completed due to access issues. More recent concerns include rat sightings in June 2025, which resulted in DHMH finding violations requiring follow-up inspections.

The building's maintenance history shows a pattern of access issues during inspections, with multiple complaints regarding an electric/gas range, plumbing problems, and various safety systems (including ventilation and smoke detectors) being closed due to inability to gain entry for proper evaluation. There are also active and recent complaints related to illegal conversion and non-conforming zoning, with inspection attempts in December 2024 and October 2023 respectively, though the zoning complaint was closed when no violations were found at the time of inspection. The property has undergone multiple emergency and non-emergency inspections, with various violations identified and subsequently addressed, though some issues persist or have resulted in follow-up requirements.