17-11 Hancock Street, Queens, NY 11385

The 60-unit, 7-story residential building at 17-11 Hancock Street in Ridgewood, owned by Ben Gluck, was constructed in 2022 and has experienced several significant issues since its completion. Most concerning are recurring heating and hot water problems, with multiple emergency complaints filed in late 2024, including building-wide outages in November 2024 and an apartment-specific incident in January 2024, some of which remained unresolved due to access issues for inspectors.

The building has also experienced various maintenance and appliance problems, including issues with refrigerators, electrical ranges, and pest infestations, though many of these complaints were closed without violations being issued. During the initial construction phase in 2021-2022, there were multiple construction-related violations, including two "Failure to Maintain" citations, several Construction Safety Compliance violations, and issues with adjacent building protection, all of which were eventually resolved.

The building's more recent history shows some continuing maintenance challenges, including a smoking/vaping complaint in late 2024 that required Health Department inspection. While the building has maintained a zero-bedbug infestation record from its opening through 2024, with three consecutive reports showing no affected units, this relatively new building has experienced persistent issues with basic services like heat and hot water, as evidenced by multiple emergency complaints and service requests throughout 2023-2024. The Department of Buildings has conducted several inspections, most notably in October 2023 regarding Certificate of Occupancy compliance, and has issued various violations during the building's initial occupancy period in 2022, though many were dismissed or resolved promptly, including a Stop Work Order that was fully rescinded.