123-04 Hillside Avenue, Queens, NY 11418

The two-family house at 123-04 Hillside Avenue in Richmond Hill, owned by Juana Benavides, has experienced a series of concerning maintenance issues over the past year, with the most pressing being recurring problems with heat and hot water. Between November 2023 and January 2024, there were at least five documented complaints about inadequate heat or hot water in individual apartments, with Department of Housing Preservation and Development (HPD) officials unable to gain access for inspection in multiple instances.

The building also faced significant plumbing issues during this period, with three separate complaints filed between November and December 2023 regarding water supply problems, including violations noted during inspections in November. Additional maintenance concerns included a flooring complaint in December 2023, though no violations were issued for this issue. The pattern of complaints indicates ongoing infrastructure challenges, particularly related to heating and plumbing systems, which have required multiple emergency responses from HPD.

While some complaints have been resolved without violations, the repeated nature of the heat/hot water issues suggests an ongoing maintenance challenge. The building has two stories and contains two residential units, and was constructed in 1920, making it over a century old. Despite the age of the building, the frequency and nature of these complaints suggest that residents have been experiencing persistent comfort and utility issues during the 2023-2024 period, with the most recent heat/hot water complaint recorded in January 2024.