92-38 220th Street, Queens, NY 11428

The two-family house at 92-38 220th Street in Queens Village, owned by Haydee Zambrana, has experienced significant heating system issues in early 2025, with at least ten documented complaints about lack of heat or hot water between mid-March and April 2025, all categorized as emergencies. While many of these complaints were closed after inspections or attempts to inspect, the recurring nature of the heating problems suggests a persistent issue.

The building has also attracted attention from multiple city agencies regarding potential violations, with several complaints about unauthorized conversions and illegal commercial use in residential zones between 2024 and 2025. Notably, all these complaints regarding illegal activities resulted in "Inspector Unable To Gain Access – 2nd Final Attempt" dispositions, indicating potential difficulties in verifying the nature of these violations. Additional complaints were filed throughout 2025, including a currently active complaint from March 2025 regarding an illegal conversion (Complaint #4990211).

The Department of Buildings has received multiple complaints about various alleged violations, including unauthorized construction work (January 2025) and illegal commercial use (August 2024). The consistent pattern of heating system failures and multiple investigations into possible unauthorized modifications suggest ongoing maintenance and compliance challenges at the property. While many of the heating complaints were resolved relatively quickly, with HPD typically confirming restoration of service during inspections, the volume of complaints over a short period period, especially during 2025, raises concerns about the building's systems and regulation compliance.