140-14 Charles Lane, Queens, NY 11413

The two-family house at 140-14 Charles Lane in Springfield Gardens, owned by Carolyn Marshall, has experienced several significant maintenance issues over the past two years. Most recently, in May 2025, there was a report of unsanitary conditions related to mold that HPD attempted to investigate but could not complete the inspection.

The previous year, in June 2024, there was a cooking gas complaint that HPD investigated but found no violations. A cluster of complaints in October 2023 raised serious concerns about the building's maintenance conditions, including multiple reports of pests (two separate complaints), paint/plaster issues with walls, and a heavy flow water leak, though HPD was unable to access the property to inspect these reported problems. All these complaints have been closed in accordance with standard procedures, but in each case, the HPD resolution notice indicated that if the problems persisted, new complaints should be filed for re-inspection.

The building, constructed in 2005, has been under increasing strain from various maintenance issues over the past two years, particularly in 2023 when multiple complaints were filed simultaneously. While some complaints, like the June 2024 cooking gas issue, resulted in inspections with no violations found, the inability of HPD to gain access for inspections during multiple other complaints, including the most recent mold issue, raises ongoing concerns about building maintenance access and resident response to health and safety complaints. It's important to note that all complaints have been officially closed in the system, but this status does not necessarily confirm resolution of the reported issues.