You need to enable JavaScript to use this site.388 Richmond Terrace, Staten Island Report | Augrented NYC Apartment Ratings & Reviews
Building and Landlord Data Analysis Report

388 Richmond Terrace, Staten Island, NY 10301

25
DOB Complaints
169
311 Housing Calls
149
Housing Violations
0
Permits

Risk Assessment

14
High Risk

This building is in the riskiest 10% of buildings in NYC with significant maintenance issues.

Our AI predicts there is a 14% chance of no major maintenance issues.
Augrented Insights Report for 388 Richmond Terrace

The Harborside Apartments at 388 Richmond Terrace in St. George, owned by Rubin Margules, is a 9-story, 122-unit building constructed in 1986. The property has experienced recurring maintenance issues throughout 2023-2025, with the most significant concerns being water-related problems, elevator maintenance, and pest control.

Most recently, in May 2025, there were multiple water leak complaints (both slow and heavy flow) resulting in HPD violations, along with inspections for unsanitary conditions related to pests, although no housing law violations were found in these instances. The building has an active ECB violation from October 2024 for an out-of-service elevator device, which is classified as a hazardous recurring condition affecting residents and first responders. There is also an active violation regarding failure to submit required parking structure reports and multiple instances of failing to certify correction of immediately hazardous violations. Prior to these current issues, there were several notable violations in 2024, including multiple elevator-related complaints and inspections revealing problems with emergency equipment.

Apartment 5E has documented violations from 2024 for pest infestation, defective smoke and carbon monoxide detectors, and mold issues, while apartment 5H had violations related to plumbing and water leaks. The building's elevator system has been a recurring concern, with multiple complaints in 2024 about various devices being out of service. The property's bedbug reporting history shows minimal issues, with only one reported case in 2021, and subsequent years showing no infestations. Despite these maintenance challenges, the building has successfully addressed certain violations, as evidenced by multiple "closed" and "resolved" status updates on various complaints and violations.

Last updated: July 27, 2025
This report is created with AI and based on the most recent 10 data items in each category. Full reports with 50+ data points are available to subscribers.

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388 Richmond Terrace Building Overview

Renter Risk Rating

This building's risk level is typical for buildings in St. George.

Building Characteristics

Total units 122
Year built 1986
Total area 87493 sq ft
Floors 9
Tax Abatements None
Building Class HEREAFTER ERECTED CLASS A
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Key Building Statistics

25
DOB Complaints
Complaints filed with the Department of Buildings in the last 7 years.
149
Housing Violations
Class B & C housing maintenance code violations.
169
311 Housing Calls
Housing-related 311 service requests in the last 7 years.
7
Work Orders
Repair orders issued by city agencies.
10
ECB Violations
Environmental Control Board violations on record.
9
Evictions
Evictions executed by city marshalls.
0
Rodent Inspections
Rodent inspections conducted by DOHMH.
0
Building Permits
Permits issued by DOB in the last 7 years.

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388 Richmond Terrace Landlord Information

HPD Registration Contacts

Contact data is from NYC HPD building registration.

RoleNameAddress

Landlord Portfolio

Other NYC buildings registered to this landlord.

AddressUnitsCode ViolationsRisk Rating

Landlord Court Records

NYC housing court and civil court records. Name matching only; verify parties are actually the owners by reviewing the case files!

388 Richmond Terrace Rent Control Status

Year Built
Built after 1974
Units
More than 6 units
RGB Registration
Registered
Tax Abatement
None found
Year BuiltUnitsRGB RegistrationTax Abatement
After 1974 >6 units Registered None

Full Building Data for 388 Richmond Terrace

Housing Maintenance Code Complaints

This table shows complaints to 311 related to potential NYC Housing Maintenance Code (HMC) for 388 Richmond Terrace. These complaints are related to conditions such as lack of heat, hot water, mold, pests, and other habitability issues. Class B and C violations are the most serious and may indicate significant problems with building maintenance or safety.

Date ReceivedSttatus DateCategoryTypeStatus
2025-05-282025-06-05Water Leak-Heavy FlowEmergencyCLOSE
2025-04-012025-05-20Water Leak-Slow LeakNon EmergencyCLOSE
2025-05-052025-05-09Unsanitary Condition-PestsNon EmergencyCLOSE
2025-05-052025-05-09Unsanitary Condition-PestsNon EmergencyCLOSE
2025-05-052025-05-09Water Leak-Slow LeakNon EmergencyCLOSE

Housing Maintenance Code Violations

This table shows violations of the NYC Housing Maintenance Code (HMC) issued by HPD for 388 Richmond Terrace. These violations are related to conditions such as lack of heat, hot water, mold, pests, and other habitability issues. Class B and C violations are the most serious and may indicate significant problems with building maintenance or safety.

Inspection DateClassStatusStatus DateApartmentNOV DescriptionCertified Date
2024-09-18BOpenNone5E§ 27-2046.1 HMC: REPAIR OR REPLACE THE CARBON MONOXIDE DETECTING DEVICE(S). DEFECTIVE IN THE ENTIRE APARTMENT LOCATED AT APT 5E, 5th STORY, 6th APARTMENT FROM EAST AT SOUTH2024-11-18T00:00:00.000Z
2024-09-18COpenNone5EHMC ADM CODE: § 27-2017.4 ABATE THE INFESTATION CONSISTING OF ROACHES IN THE ENTIRE APARTMENT LOCATED AT APT 5E, 5th STORY, 6th APARTMENT FROM EAST AT SOUTHNone
2024-09-18BOpenNone5E§ 27-2045 ADM CODE REPAIR OR REPLACE THE SMOKE DETECTOR DEFECTIVE IN THE ENTIRE APARTMENT LOCATED AT APT 5E, 5th STORY, 6th APARTMENT FROM EAST AT SOUTH2024-11-18T00:00:00.000Z
2024-09-18ACloseNone5E§ 27-2017.3 HMC: TRACE AND REPAIR THE SOURCE AND ABATE THE VISIBLE MOLD CONDITION... LESS THAN 10SQ FT AT CEILING IN THE BATHROOM LOCATED AT APT 5E, 5th STORY, 6th APARTMENT FROM EAST AT SOUTH2024-10-24T00:00:00.000Z
2024-08-17ACloseNone5H§ 27-2005 ADM CODE REPAIR THE BROKEN OR DEFECTIVE PLASTERED SURFACES AND PAINT IN A UNIFORM COLOR THE CEILING IN THE KITCHEN LOCATED AT APT 5H, 5th STORY, 3rd APARTMENT FROM EAST AT SOUTH2024-09-18T00:00:00.000Z

311 Service Requests

Service requests made to 311 for 388 Richmond Terrace. Data from NYC 311.

Created DateTypeDescriptionStatusAgencyResolution
2025-05-28 08:03WATER LEAKHEAVY FLOWClosedHPD
2025-05-05 15:18PLUMBINGSTEAM PIPE/RISERClosedHPD
2025-05-05 15:18UNSANITARY CONDITIONPESTSClosedHPD
2025-05-05 15:18UNSANITARY CONDITIONPESTSClosedHPD
2025-05-05 15:18WATER LEAKSLOW LEAKClosedHPD

DOB Complaints

Department of Buildings complaints regarding 388 Richmond Terrace.

Complaint #FiledStatusCategoryInspection DateDisposition
51896282025-04-01ACTIVEElevator: Multiple Devices on Property
51863042024-09-14CLOSEDElevator: Multiple Devices on Property2024-10-16Oath Summons Prepared And Attempt To Serve Will Be Made (2024-10-17)
51853942024-07-29CLOSEDWork Without a Permit – Occupied Multiple Dwelling2024-07-29No Violation Warranted For Complaint At Time Of Inspection (2024-07-29)
51844932024-05-28CLOSEDElevator: Multiple Devices on Property2024-06-27Oath Violation Served (2024-06-28)
51830792024-03-19CLOSEDElevator: Multiple Devices on Property2024-04-11Oath Violation Served (2024-04-11)

DOB Violations

Department of Buildings violations regarding 388 Richmond Terrace.

Date IssuedCategoryDescriptionStatusComments
2025-03-05V-DOB VIOLATION - ACTIVEFAILURE TO CERTIFY CORRECTION ON IMMEDIATELY HAZARDOUS (CLASS 1) ECB VIOLATION
2025-01-22V*-DOB VIOLATION - DISMISSEDFAILURE TO CERTIFY CORRECTION ON IMMEDIATELY HAZARDOUS (CLASS 1) ECB VIOLATIONECB DOWNGRADED TO CLASS 2 OR 32025-08-01
2024-09-12V-DOB VIOLATION - ACTIVEFAILURE TO CERTIFY CORRECTION ON IMMEDIATELY HAZARDOUS (CLASS 1) ECB VIOLATION
2024-02-22V-DOB VIOLATION - ACTIVEFAILED TO FILE FISP CYCLE 9C TECHNICAL REPORT BY 2/21/2024
2024-02-21V*-DOB VIOLATION - DISMISSEDCYCLE 9C UNSAFE REPORT FILEDDELETED BY CAW ON 03/05/24 BECAUSE ISSUED IN ERROR2024-03-05

Indoor Environment Complaints (DOHMH)

The table below shows indoor environment complaints received regarding the conditions at 388 Richmond Terrace. The information includes the date, type, description, and status of each complaint. The data is sourced from DOHMH/311.

Bedbug Infestations

The table below shows the bedbug reports filed by the landlord for 388 Richmond Terrace. The information includes the file date, infested units, eradicated units, re-infested units, filing start date, and filing end date. The data is sourced from DOHMH. Landlords are required to file these reports; missing data may indicate non-compliance.

File DateInfested UnitsEradicated UnitsRe-infested UnitsFiling Start DateFiling End Date
2024-12-130002023-11-012024-10-31
2023-12-150002022-11-012023-10-31
2022-12-120002021-11-012022-10-31
2021-12-201102020-11-012021-10-31
2021-02-150002019-11-012020-10-31

Rodent Inspections

Recent rodent inspection results for 388 Richmond Terrace. Data from NYC DOHMH.

HPD Litigation Explanation

The table below shows the HPD litigation records for 388 Richmond Terrace. The information includes the open date, case type, status, judgement, penalty and whether harassment was found. The data is sourced from HPD.

Source: HPD
Open DateCase TypeStatusJudgementPenaltyHarassment found

OATH Cases Explanation

The table below shows the Office of Administrative Trials and Hearings cases for 388 Richmond Terrace. The information includes the date, agency, respondent, charge, result, penalty, and status. The data is sourced from OATH.

Source: Office of Administrative Trials and Hearings (OATH)
DateAgencyRespondentChargeResultPenaltyStatus

ECB Violations

Environmental Control Board violations for 388 Richmond Terrace. Data from ECB.

DateNumberRespondentDescriptionStatusPenaltyBalance Due
2024-10-1639127604M388HARBORVIEW HOUSING DEVCLASS 1: UPON INSPECTION FOUND DEVICE TO BE OUT OF SEREVICE. THIS IS A HAZZARDOUS RECURRING CONDITION. THIS CONDITION ENDANGERS RESIDENTS & FIRST RESPONDERS. RESTORE TO SERVICE REPAIR IMMEDIATELY AS PER 1RCNY 1ACTIVE1250.01250.0
2024-10-0137030767N388HARBORVIEW HOUSING DEVFAILURE TO SUBMIT THE REQUIRED PARKING STRUCTURE INITIAL OBSERVATION REPORT FOR AN EXISTING PARKING STRUCTURE DOCUMENTING THE CONDITIONS OF PSID#S0005148 BY THE AUGUST 1, 2024 DEADLINE. TO DATE, THE DEPARTMENTACTIVE2500.02500.0
2024-06-2739117944J388HARBORVIEW HOUSING DEVCLASS 1: UPON INSPECTION FOUND DEVICE TO BE OUT OF SERVICE. DEVICE HAS BEEN INOPERATIVE FOR SEVERAL MONTHS. THIS IS A RECURRING CONDITION. RESTORE TO SERVICE REPAIR IMMEDIATELY AS PER 1RCNY 11-02. WHEN SERVICEACTIVE6250.06250.0
2024-04-2335682576L388 HARBORVIEW HOUSING DEFAILURE TO MAINTAIN EXTERIOR WALLS AND APPURTENANCES.AT SOUTH ELEVATION,EXPOSURE#3 OBSERVED DAMAGED METAL WINDOW FRAME.REM:MAINTAIN EXTERIORFACADE,PROVIDE SAFETY MEASURES REPAIR DEFECTED FACADES AS PER 1RCNY 10RESOLVE0.00.0
2024-04-1139111423R388HARBORVIEW HOUSING DEVCLASS 2: UPON INSPECTION FOUND DEVICE TO BE OUT OF SERVICE. THIS IS A RECURRING CONDITION. RESTORE TO SERVICE REPAIR IMMEDIATELY AS PER 1RCNY 11-02. WHEN SERVICE RESTORE CONTACT NYCDOB AT EIR@BUILDINGS.NYC.GOV.ACTIVE1563.00.0

Alternative Enforcement Program (AEP) Explanation

The table below shows the Alternative Enforcement Program (AEP) records for 388 Richmond Terrace. The information includes the start date, start violations, discharge date, and status. The data is sourced from HPD.

Source: Department of Housing Preservation and Development (HPD)
Start DateStart ViolationsDischarge DateStatus

Vacate Orders Explanation

The table below shows the vacate orders for 388 Richmond Terrace. The information includes the effective date, rescinded date, reason, type, and units. The data is sourced from DOB.

Source: Department of Buildings (DOB)
Effective DateRescinded DateReasonTypeUnits

Work Orders Explanation

The table below shows the work orders for 388 Richmond Terrace. The information includes the date created, type, description, and charge. The data is sourced from HPD.

Source: Department of Housing Preservation and Development (HPD)
Date CreatedTypeDescriptionCharge

Liens Explanation

The table below shows tax and water liens for 388 Richmond Terrace. Information includes tax class, month, water only flag, amount, and cycle. Data is sourced from NYC Department of Finance.

Source: NYC Department of Finance
Tax ClassMonthWater OnlyAmountCycle

Case NumberDateTypeStatusDetails

Sales Records

Sales transactions for 388 Richmond Terrace. Data includes sale date, price, buyer, and seller.

DatePriceBuyerSeller

Asbestos Records

Asbestos abatement filings and records for 388 Richmond Terrace. Data includes filing date, type, and status.

Start DateEnd DateStatusProcedureFloor

Fire Violations

Violations issued by the Fire Department for this property.

Violation NumberDateDescriptionStatus

Fire Inspections

Fire Department inspection records for this property.

Fire Certificates

Fire safety certificates for this property.

TypeIssue DateExpiration

Water Connections

Water connection permits and records for 388 Richmond Terrace. Data includes connection type, date, and status.

MaterialRecord Type

Elevator Permits

Elevator permit records for 388 Richmond Terrace. Data includes permit type, issue date, and status.

TypeIssue DateStatus

Landmark Violations

Landmark preservation violations for 388 Richmond Terrace. Data includes violation date, type, and status.

DateTypeStatus

Planning Projects

City Planning (ZAP) project applications for this building. Data includes project ID, status, borough, and lot/block information.

Project IDStatusBoroughBlockLot
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Building Permits

Department of Buildings issued building permits for this property. This includes permits for construction, alteration, and demolition work. Data includes permit type, job number, status, and issue date.

Permit TypeJob NumberStatusIssue Date

Electrical Permits

Department of Buildings issued electrical permits for this property. This includes permits for electrical work, installations, and modifications. Data includes permit type, job number, status, and issue date.

Permit TypeJob NumberStatusIssue Date

How 388 Richmond Terrace Compares

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