11 Castleton Avenue, Staten Island, NY 10301

The two-family house at 11 Castleton Avenue in Tompkinsville, owned by Liliana Torija, has experienced several concerning issues over the past few years, with the most significant problems occurring between 2020 and 2021. The building, constructed in 1920, has faced multiple heating/hot water challenges, including emergency complaints regarding heat issues affecting the entire building in February 2021, which resulted in violations, and prior heating problems in late 2020 and August 2020 affecting individual apartments.

The property has also struggled with electrical issues, experiencing a power outage in August 2020 categorized as an immediate emergency, and another no-lighting complaint in April 2021 that could not be inspected due to access issues. Of particular concern is the recurring pest problem, with multiple rodent-related complaints filed between 2020 and 2021, including reports of rat sightings, signs of rodents, and conditions attracting rodents, some of which resulted in violations.

Additional maintenance issues were reported in 2021, including problems with flooring, stairs, and doors, though inspections did not result in violations being issued. In 2024, a sweep inspection conducted by the Department of Buildings found no violations at the time of inspection. While many of these issues have been resolved according to HPD and DOHMH records, the frequency and nature of the complaints between 2020 and 2021 suggest there were significant challenges with building maintenance and resident comfort during that period.