15 North Burgher Avenue, Staten Island, NY 10310

The 2-family house at 15 North Burgher Avenue in Randall Manor, currently owned by Mtglq Investors C/o Shellpoint Mortgage Servicing, has experienced several recurring maintenance issues since its construction in 2002. The most significant and persistent problems have been related to water systems, with multiple complaints about heat and hot water throughout 2020-2021, including emergency complaints in December 2020 about heat/hot water issues affecting the entire building. The building has also faced ongoing plumbing challenges, particularly in the bathtub/shower facilities, with three complaints between 2020 and 2022 that HPD could not access for inspection.

A concerning pattern emerged in 2018, with multiple housing violations documented for Apartment 1, including dangerously high water temperatures exceeding 130°F (with recorded temperatures up to 146°F), defective light switches in bathrooms, and issues with bathtub waste lines and faucet repairs. These violations appear to have remained open without clear resolution noted in the subsequent records. Earlier in 2018, there was a complaint regarding an illegal conversion of the property, though access was denied on inspection attempts. The building's maintenance history suggests ongoing challenges with basic infrastructure systems, particularly heating and plumbing, though many of the more recent complaints have been closed without clear resolution verification.

While the building has had its share of maintenance issues, it's important to note that many complaints were either duplicates or could not be inspected due to access issues. The most recent complaints from 2022 involve bathtub/shower plumbing problems, which were handled as non-emergency cases. The property was built in 2002 and consists of two stories with one unit, though the violation history primarily pertains to Apartment 1. The current active ECB violation from 2018 regarding parking regulations appears unrelated to building conditions.