192 Elm Street, Staten Island, NY 10310

The two-family house at 192 Elm Street in Randall Manor, owned by Joanna Lin, has experienced several recurring maintenance issues over the past few years, with the most pressing concerns being heat and hot water availability. Most recently, in October 2023, there was another heat and hot water complaint that was closed without violation, similar to a November 2022 incident where heat and hot water had reportedly been restored by the time of inspection.

The property has also faced plumbing and water-related challenges, with multiple complaints in May 2022 including heavy flow water leaks, slow leaks, and issues with water supply, all of which were classified as either emergency or non-emergency situations. During the same period, there were reports of pest-related problems, including multiple unsanitary condition complaints regarding pests, though not all resulted in violations. Further examination of the building's history reveals concerns about various structural and maintenance issues, including problems with flooring, stairs, and ceiling conditions, all documented in May 2022 but none resulting in violations.

A complaint regarding the illegal conversion of the property was filed in May 2022, with a disposition served in May 2024, though records indicate this is for an unrelated address (10310). On a positive note, the bedbug reporting for the period from November 2023 to October 2024 shows no infestations, with all units declared free from bedbugs as of June 2025. While many of the documented complaints have been resolved without violations, the recurring nature of heat and hot water issues suggests this remains a periodic concern for residents.